I have been waiting for my refund for 5 years. **** of a company!

If I was able to give this company 0 stars I would. They are absolutely horrible with useless customer service. I have been waiting for my refund for 5 years now. They don't respond to emails and when I call I am sent from post to pillar. What a **** of a company. Do yourself and favour and DO NOT rent a car with them. Absolutely pathetic!