D
Domesticare
Unclaimed Business
D
Domesticare
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mark S
1 reviews | Active since Jan 2020
22 Mar 2016, 08:12
Bad service for the insurance companies
Reported a burst geyser claim with Std Bank Insurance one week ago and Std Bank and myself are still waiting for a report on the burst geyser. in the meantime water has been running and they will not stop the water even though they have been to my house three times.<br> This is a true example of bad service and disregard to the current water crisis that we are experiencing.<br>
Helpful (0)
|Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
22 Mar 2016, 08:12
Bad service for the insurance companies
Reported a burst geyser claim with Std Bank Insurance one week ago and Std Bank and myself are still waiting for a report on the burst geyser. in the meantime water has been running and they will not stop the water even though they have been to my house three times.<br> This is a true example of bad service and disregard to the current water crisis that we are experiencing.<br>
0
Replies (0)SW
Samantha W
1 reviews | Active since Jan 2020
16 Sept 2015, 14:42
Sends LOD without ever sending an invoice??
We had a geyser burst in a rental unit of ours in April 2015- Standard Bank Insurance Brokers appointed Domesticare or as they also trade The Leak Specialists. They came and repaired the geyser and i never heard from then again. Out of the blue 5 months later, I get a letter of demand from their debt collectors advising that i owe R250 - I called Janice immediately to query this - she then goes on to tell me that it was excess owing (which is normal with insurance claims) - this is really strange, because between now and april not once have i ever received a phone call, an email, a pop past, nothing to say we owed them anything. She then goes on to tell me its my responsibility to pay - how can i pay something i know nothing about??? She then admits that she had the incorrect email address that she was sending the invoice too? i asked her why she could not have the decency to give me a call - she said \I don't have time for that"- but she has time to authorise the debt collectors to send me a letter of demand?? very strange. Anyways"
Helpful (0)
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Samantha W
1 reviews | Active since Jan 2020
16 Sept 2015, 14:42
Sends LOD without ever sending an invoice??
We had a geyser burst in a rental unit of ours in April 2015- Standard Bank Insurance Brokers appointed Domesticare or as they also trade The Leak Specialists. They came and repaired the geyser and i never heard from then again. Out of the blue 5 months later, I get a letter of demand from their debt collectors advising that i owe R250 - I called Janice immediately to query this - she then goes on to tell me that it was excess owing (which is normal with insurance claims) - this is really strange, because between now and april not once have i ever received a phone call, an email, a pop past, nothing to say we owed them anything. She then goes on to tell me its my responsibility to pay - how can i pay something i know nothing about??? She then admits that she had the incorrect email address that she was sending the invoice too? i asked her why she could not have the decency to give me a call - she said \I don't have time for that"- but she has time to authorise the debt collectors to send me a letter of demand?? very strange. Anyways"
0
Replies (0)