*********** and non-communicative

This plumber was sent by my insurance company, Momentum, to replace a geyser that had burst. What I didn't know was that these plumbers would also chop through several pipes arund the geyser and cjhange the whole layout. This has caused major problems with the hot water pressure in my kitchen. I've lived in this house for 13 years and never had a moment of trouble with water pressure before that, even after the geyser was previously changed 9 years ago. This is the first time I've had pressure issues with the hot water, and it started right after the new geyser was installed. I even paid to get my hot tap in the kitchen repaced two weeks ago, thinking that might be the problem. The plumber alerted me to the fact that it was actually a problem with the geyser. Domesticare and Momentum had no right to change the piping - they should at least have spoken to me first. They were only supposed to change the geyser. They have also now said that my entire cover for a geyser claim is depleted. I have been trying to sort this matter out for weeks but the insurers just keep sending the same useless people back to me, and they refuse to talk to me or explain what is going on. They just tell me I now have to buy a whole new pressure valve leading into my property. They even laughed at me and walked away when I asked them to please explain what has happened. It is all completely unacceptable. I consider this a form of commercial ***** and malicious damage to property.