SR
Sue R
Active since Mar 2023
9
Reviews
0
Industries
Reviews
9 reviews12 months ago
Great service and product
Excellent massage table at a reduced cost and with perfect delivery. Very happy.
1 reply
12 months ago
excellent scratch and dent repair on back bumper
Brilliant repair, very pleasant customer care, and a very reasonable price. I am thrilled with the way my car looks now.
0 replies
13 months ago
Prudence K was very helpful in getting my claim paid within three days
Prudence K was very helpful in getting my claim paid within three days. I'm glad I kept the scratch and dent cover - it has proven well worth it.
1 reply
18 months ago
excellent product and great customer service
I was very careful about which company I chose to order a new (refurbished) laptop from. The reviews and prices all pointed to Super Communications as the best. Very glad I purchased from them.
1 reply
20 months ago
The help I got from ****nio in starting up my car cover again was outstanding
The help I got from ****nio in starting up my car cover again was outstanding. Thank you.
1 reply
30 months ago
online store must fix its problem
I wrote a 1-star review this morning in a state of dismay about an online order that was cancelled and not refunded. I eventually drove through to the branch, where I was helped by Nicolette, who was far more professional and efficient than any other staff I've dealt with. She managed to cancel the non-existing electronic refund and give me cash. I've therefore retracted that review. While I'm relieved to have things resolved and impressed by Nicolette, resolution really should not happen this way. I want to tell the other consumers who are writing bad reviews about their unexpected cancellations and the lack of refunds that they need to go into a branch in person - and be prepared to be assertive. There were at least two other customers with the same issue while I was there.
1 reply
30 months ago
*********
They seemed good initially. But for the past several months, they have not continued with the case they were handling for me because they claim to not have received my email attachments. This has been going on for months now and I have sent the documents in question to THREE people. The only one who acknowledged receipt was customer complaints, to whom I had forwarded the very first batch I sent (so that the date of my first sending is visible). The final straw came yesterday when Ms Cilia Malaza called me to say casually something along the lines of "I've heard from our customer complaints department that you now have the documents ready, and that you are willing to send them to me." Wait, what? I have forwarded those documents repeatedly over the past two weeks, yet again, and I'm not going to play this nasty little game anymore. I cannot recommend this company. I've cancelled my membership and asked them to refund me for the months I've been paying my subscription since sending the documents the first time.
1 reply
39 months ago
no chronic benefits as promised
They gladly took my premiums but have refused to register me for my PMB chronic medications. I've tried about 6 times to get them to do so. Their network doctor is not doing her part either. So now they will not pay for those medications despite undertaking to do so before I even joined. Totally rotten admin from beginning to end. Cannot even get a phone call answered. Leaving after 3 months of frustration and high phone bills and hours of wasted time on emails etc.
1 reply
Review Distribution
5 Star
6 (66.66666666666667%)
4 Star
0 (0%)
3 Star
1 (11.11111111111111%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)