Very bad service

To whom it may concern<br> <br> Hi there<br> <br> I have bought a converter unit on the 1st March 2015.I have used the converter only twice and have sent it in for repairs.The converter unit is still under guarantee so it just needs to be replaced with a new one.The unit have been sent to Dometic for repairs on the 19/06/2015,however I still not have a converter that is working.It has been more than a month now that I am waiting for Dometic.The least that I can say about this company is I can't complain about the service because there is no service at all!!!.I would like it if somebody can contact me regarding my converter units progress if there is any progress!!!!!!<br> <br> Regards<br> A very upset client