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Dometic
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDJ
David J
1 reviews | Active since Jan 2020
23 May 2023, 10:27
Zero support
I have a CF50 fridge / freezer which does not cool . I have asked Takealot.com (where I bought the unit) for help with the assessment &/or repair but get no help at all. I have tried to e-mail the addresses found on Google searches and they don't even reply. I have tried to call the numbers found on Google searches and get messages saying the number does not exist. So I have a unit that is still within warranty but no-one to support it.
Helpful (0)
|Replies (0)DJ
David J
1 reviews | Active since Jan 2020
23 May 2023, 10:27
Zero support
I have a CF50 fridge / freezer which does not cool . I have asked Takealot.com (where I bought the unit) for help with the assessment &/or repair but get no help at all. I have tried to e-mail the addresses found on Google searches and they don't even reply. I have tried to call the numbers found on Google searches and get messages saying the number does not exist. So I have a unit that is still within warranty but no-one to support it.
0
Replies (0)OF
Ozie F
1 reviews | Active since Jan 2020
11 May 2021, 13:58
Tardy Service
It's a shame that a company that has the monopoly as suppliers to the Motorhome and Camper world are SO TARDY in their after sales service !!!!! It is SHOCKINGLY POOR....I wish there was another supplier in Africa!!!
Helpful (0)
|Replies (0)OF
Ozie F
1 reviews | Active since Jan 2020
11 May 2021, 13:58
Tardy Service
It's a shame that a company that has the monopoly as suppliers to the Motorhome and Camper world are SO TARDY in their after sales service !!!!! It is SHOCKINGLY POOR....I wish there was another supplier in Africa!!!
0
Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
22 Jul 2015, 17:43
Very bad service
To whom it may concern<br> <br> Hi there<br> <br> I have bought a converter unit on the 1st March 2015.I have used the converter only twice and have sent it in for repairs.The converter unit is still under guarantee so it just needs to be replaced with a new one.The unit have been sent to Dometic for repairs on the 19/06/2015,however I still not have a converter that is working.It has been more than a month now that I am waiting for Dometic.The least that I can say about this company is I can't complain about the service because there is no service at all!!!.I would like it if somebody can contact me regarding my converter units progress if there is any progress!!!!!!<br> <br> Regards<br> A very upset client
Helpful (0)
|Replies (0)AS
Andre S
1 reviews | Active since Jan 2020
22 Jul 2015, 17:43
Very bad service
To whom it may concern<br> <br> Hi there<br> <br> I have bought a converter unit on the 1st March 2015.I have used the converter only twice and have sent it in for repairs.The converter unit is still under guarantee so it just needs to be replaced with a new one.The unit have been sent to Dometic for repairs on the 19/06/2015,however I still not have a converter that is working.It has been more than a month now that I am waiting for Dometic.The least that I can say about this company is I can't complain about the service because there is no service at all!!!.I would like it if somebody can contact me regarding my converter units progress if there is any progress!!!!!!<br> <br> Regards<br> A very upset client
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Replies (0)