Zero support

I have a CF50 fridge / freezer which does not cool . I have asked Takealot.com (where I bought the unit) for help with the assessment &/or repair but get no help at all. I have tried to e-mail the addresses found on Google searches and they don't even reply. I have tried to call the numbers found on Google searches and get messages saying the number does not exist. So I have a unit that is still within warranty but no-one to support it.