DL
Donga la Boutique Hotel
Unclaimed Business
DL
Donga la Boutique Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Anonymous O
1 reviews | Active since Jan 2020
11 Jul 2024, 10:02
EXQUISITE IS AN UNDERSTATEMENT
Can we give 10 stars here ?? Entering this hotel is like walking into a luxury fairy-tale. The décor is that of elegant sophistication, it made me want to wear couture to breakfast. This place outdone themselves hosting my formal event. My favourite part, the chef.... praise that man for cooking like a God. It was that of a Michelin star restaurant. I received more than I expected at ****a. Thank you to the friendly staff and well done for bringing class to a small town. <3
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Anonymous O
1 reviews | Active since Jan 2020
11 Jul 2024, 10:02
EXQUISITE IS AN UNDERSTATEMENT
Can we give 10 stars here ?? Entering this hotel is like walking into a luxury fairy-tale. The décor is that of elegant sophistication, it made me want to wear couture to breakfast. This place outdone themselves hosting my formal event. My favourite part, the chef.... praise that man for cooking like a God. It was that of a Michelin star restaurant. I received more than I expected at ****a. Thank you to the friendly staff and well done for bringing class to a small town. <3
0
Replies (0)HN
Happiness N
1 reviews | Active since Jan 2020
23 Apr 2024, 07:32
TERRIBLE SERVICE AT ****ALA HOTEL LADYSMITH
I had booking for 15-19 April 2024 made by the company I work for via an agent. On the day I was supposed to check in at around 11h00. the hotel called to tell me they have a problem with their rooms and I was going to be sleeping in another hotel in town, which i had slept at before. I refused because I had my reasons for not booking in that alternative hotel in the first place. So they chose another, I was so ****ed but I agreed. The arrangement was that the kitchen would call me everyday to make my order for the meals(Breakfast & Dinner) and they were going to be delivered to where I was staying. The breakfast was delivered late in such a way that one of the days i did not have it at all, I had to constantly call to remind them to deliver my meals it was annoying. I did not get neither a refund for the breakfast i did not receive or even an apology would have been nice. No one from management even bothered to apologized for the inconvenience. When I arrived to check in the supervisor was there but she did not even come to me and explain what happened. Only to find out that they took a larger/group booking and there was no room left for me. the issue with the room was all a lie.
Helpful (0)
|Replies (0)HN
Happiness N
1 reviews | Active since Jan 2020
23 Apr 2024, 07:32
TERRIBLE SERVICE AT ****ALA HOTEL LADYSMITH
I had booking for 15-19 April 2024 made by the company I work for via an agent. On the day I was supposed to check in at around 11h00. the hotel called to tell me they have a problem with their rooms and I was going to be sleeping in another hotel in town, which i had slept at before. I refused because I had my reasons for not booking in that alternative hotel in the first place. So they chose another, I was so ****ed but I agreed. The arrangement was that the kitchen would call me everyday to make my order for the meals(Breakfast & Dinner) and they were going to be delivered to where I was staying. The breakfast was delivered late in such a way that one of the days i did not have it at all, I had to constantly call to remind them to deliver my meals it was annoying. I did not get neither a refund for the breakfast i did not receive or even an apology would have been nice. No one from management even bothered to apologized for the inconvenience. When I arrived to check in the supervisor was there but she did not even come to me and explain what happened. Only to find out that they took a larger/group booking and there was no room left for me. the issue with the room was all a lie.
0
Replies (0)