DO NOT USE THEM

Sho, where do I begin! We bought a couch last year November! Less than a month later we got hold of them to say we weren’t happy due us sitting on wooden bars (the cushions were terrible and pathetic) no real help was offered!! Eventually I go ahold of them and again, nothing came from it until I posted reviews! The warehouse manager (I think) Karen (from head office) got in touch with me to resolve this issue! They fetched the couches and of course, we were without couches for a while! I explained the issue and she even said they stopped using that specific supplier or material as it was no good! I gave them suggestions on how to fix the issue! We then got our couches back and they decided to stuff the **** out of them with cheap white fluff! The couches came back in a semi good condition! Wishing two weeks, we were back to the same problem but now the zips are broken and fluff vomiting out of the cushions!!! Told them I want a refund as I’m over it!!! I saved money to buy a couch and I feel they stole it from me and gave me a cheap, ****py, unusable couch!!! Karen has not reached out to me! I do not recommend buying any products as they are cheaply made, unusable and you will get absolutely no service!! STAY AWAY!!!!