Doux Worst plumbing company ever

Disappointing Experience with Dokes DOUX Group of Companies Plumbing Services

I'm extremely dissatisfied with the service I received from DOUX Group of Companies Plumbing Services. They installed two gas geysers at my house, but the experience has been plagued with issues.

After installation I had problems with leaks on plumbing that wasn’t done correctly!!!

From day one, the geysers failed to ignite and work properly. The installation team acknowledged the problem, but the management didn't take adequate steps to resolve it. Despite multiple attempts to fix the issue, the problems persisted. It's been over a week and a half, and the geysers have been removed, but I still haven't received a clear resolution.

The communication has been poor, with promises and excuses being passed around without any tangible progress. I've been told that someone else (Alpha) will supposedly sort out the issue, but I'm yet to see any concrete action.

Overall, my experience with DOUX Group of Companies Plumbing Services has been frustrating and unprofessional. I expect a higher level of service, especially when dealing with essential installations like geysers. Until they address these issues, I wouldn't recommend their services to anyone.