DPE WORLDWIDE EXPRESS DISGUSTING BUSINESS PRACTICE

My parcel was shipped from China by a friend through DPEX and was due for delivery on 31 August 2015 by DPE as their forwarding company in South Africa. DPE demanded that I pay them an administration fee of R100 to deliver the parcel to me, despite the fact that I have already paid USD 40 for DPEX to courier from China to SA. According to Sasha Keeble from DPE, she advised in writing that DPE has resorted to charging R100 for deliveries to meet their overheads as it is costly to do deliveries locally on behalf of DPEX. It is extremely shocking that DPE has resorted to unfair business practices to stay afloat instead of cancelling a contract with DPEX. It is beyond reasonable why consumers should bear the financial burden incurred by DPE as a result of a contractual agreement concluded between itself and DPEX. DPEX should pay DPE for local deliveries and the consumer. This is an unfair business practice, and I urge all consumers who are affected to lodge their complaints with the Regulator- ICASA (Consumer Affairs Department) 011 566 3000/ [Email Removed] If companies cant stay afloat, they should consider other business ventures than to resort to such a disgusting practice.