Customer satisfaction

I recently had my car checked at DR Automotive mechanical workshop, and I couldn't be happier with the level of customer service I received. From the moment I walked in, JB was friendly and attentive, making me feel valued as a customer. He took the time to listen to my concerns and thoroughly explained the repairs needed, ensuring I understood the process and costs involved. The communication throughout the checks was exceptional. He kept me updated on the progress of my vehicle and promptly informed me of any unexpected issues that arose, providing clear explanations and options for resolution. This transparency gave me confidence in their expertise and integrity. Finally, when I picked up my car, it was cleaned inside and out, a thoughtful touch that exceeded my expectations.

Overall, DR Automotive mechanical workshop exemplified outstanding customer service. Their professionalism, communication, and dedication to customer satisfaction set them apart. I highly recommend their services to anyone in need of reliable automotive repairs