Active since Jun 2023
I’m honestly so happy with my insurance. The peace of mind they give me, especially with such low premiums, is unmatched. Truly a service I highly recommend.#blackfriday
⭐⭐⭐⭐⭐ Outstanding Service at Pablos Land Rover, Pretoria! I’m honestly blown away by the incredible experience I had at Pablos Land Rover in Pretoria. From the moment I arrived, I was welcomed with warmth, smiles, and genuine care. Every single person I encountered — from the security guard, the cleaning staff, the front office team, the back office, the mechanics, and right up to the owner himself — treated me with respect and kindness. I initially came in for one specific issue, but to my surprise, the team noticed something else that needed attention and fixed it at no extra cost! That kind of integrity and customer care is rare to find these days. And to top it all off, my car, which I brought in looking dusty and tired, came back to me spotless and shining like new. That small gesture spoke volumes about the pride they take in their work. A huge thank you to Pablo (the owner) for creating a culture of excellence, humility, and genuine service. It’s clear that these values start from the top and flow through the entire team.a special shout out to Wayne and Thembinkosi wow those 2 gentlemen are amazing great attitude and dedication. Pablos Land Rover has truly set the standard for what customer service should look like. You didn’t just fix my car — you left a lasting impression on my heart. Keep up the amazing work! 👏🚘💫
Amazing Service from Babalwa Manzana! I have to give a big shout-out to Babalwa Manzana for the incredible service! She took her time to explain everything so well, making the whole process easy to understand. I honestly felt like I was in good hands from start to finish. Prime is truly one of the best car insurance companies — professional, reliable, and customer-focused. Babalwa even managed to get me discounts and reduce my excess! That’s the kind of service that makes a difference. I’ve been with Prime before, and when I sold my previous car and bought a new one, I didn’t even think twice — I knew I had to come back home. Thank you, Babalwa, for making it such a smooth and pleasant experience!
I would love to take a moment to recognise one of your exceptional managers at Steers and Debonairs. He was previously based at Dainfern and is now managing at Pineslopes. From the very first time I interacted with him, I was struck by his professionalism, kindness, and genuine care for customers. He doesn’t just provide service – he creates a memorable experience. His respect, efficiency, and attention to detail make every visit to Steers and Debonairs something to look forward to. In fact, his service is so outstanding that I have chosen to follow him from Dainfern to Pineslopes, because managers of his calibre are very rare to find. He truly embodies what excellent customer service should look like, and he makes the brand proud.
I want to commend Officer T.V. Khabo @ waterfall edge RTMC for his excellent service. I wasn’t feeling well today, but his helpful and kind attitude completely changed my mood. He guided me step-by-step through the online disc renewal process and ensured my application was successful. I also noticed how well he treats others—truly one in a million. Please recognise him for his outstanding service. and I believe we need more people like Mr. Khabo in public service. I hope I got his name right – he’s not very tall and has gold teeth, which makes him easily recognisable.Thank you!
I want to express my deepest gratitude to Prime SA for the outstanding way you handled my claim. From the very first moment I reported my accident, I was met with kindness, professionalism, and genuine compassion. What truly stood out to me was how quickly you approved my claim — within just a day — which made an enormous difference during such a stressful time. Throughout the process, I was kept informed with regular updates, and the assistance with car hire was seamless, easing the burden and allowing me to focus on recovery. Your team’s dedication to upholding your core values of integrity, care, and excellence truly shone through in every interaction. It’s rare to find a service provider that combines efficiency with such heartfelt compassion. Thank you for your understanding, support, and for leaving a lasting positive impression. Your commitment to providing exceptional service is genuinely appreciated. Thankful regards Zukiswa
I recently had my car checked at DR Automotive mechanical workshop, and I couldn't be happier with the level of customer service I received. From the moment I walked in, JB was friendly and attentive, making me feel valued as a customer. He took the time to listen to my concerns and thoroughly explained the repairs needed, ensuring I understood the process and costs involved. The communication throughout the checks was exceptional. He kept me updated on the progress of my vehicle and promptly informed me of any unexpected issues that arose, providing clear explanations and options for resolution. This transparency gave me confidence in their expertise and integrity. Finally, when I picked up my car, it was cleaned inside and out, a thoughtful touch that exceeded my expectations. Overall, DR Automotive mechanical workshop exemplified outstanding customer service. Their professionalism, communication, and dedication to customer satisfaction set them apart. I highly recommend their services to anyone in need of reliable automotive repairs
I am writing to express my deep dissatisfaction and frustration with the lack of resolution regarding my refund request for a ticket purchased from Greyhound on [26-04-23]. Despite several attempts to communicate and resolve this matter, I have yet to receive a refund, and it has been over three months since my initial request. I am providing the details of my ticket and refund request for your reference: Ticket Number: [AC2DA601] Date of Travel: Never traveled Amount Paid: [R610] I find this lack of communication and failure to refund my money deeply frustrating and unacceptable. Not only does it show a disregard for customer satisfaction, but it also violates the trust I had placed in Greyhound as a reputable transportation service provider. As a loyal customer who has previously enjoyed satisfactory experiences with Greyhound, I am disheartened by the current state of affairs.
From the moment I reached out to Discovery Insure with my inquiries, Sbu went above and beyond to ensure that all my questions were answered and that I fully understood the insurance options available to me. Sbu's patience and willingness to address every detail made the entire process smooth and hassle-free. What truly stood out was Sbu's deep understanding of the insurance products and his ability to tailor the coverage to my specific needs. Sbu took the time to assess my requirements and provided valuable insights that helped me make informed decisions. Furthermore, Sbu's consistently demonstrated a high level of professionalism, ensuring that everything was processed accurately and in a timely manner. Overall, my experience with Sbu at Discovery Insure has been nothing short of exceptional.I highly recommend Sbu and the services provided by Discovery Insure to anyone seeking reliable insurance coverage with outstanding customer support. Once again, I would like to express my gratitude to Sbu for his outstanding service. His a true asset to Discovery Insure, and I look forward to continuing my relationship with them for all my insurance needs.
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