Shocking doctor follow up

Dr Lorgat performed an oblation on me on 29 June. I was having some issues with my heart. Although I tried many times to speak to him, his staff blocked me, but eventually I got a message to go to his surgery to have a Holter fitted. I wore the device for 5 days and had it removed on 8 July. His staff have not allowed me to speak to him, nor will they send my results through to my referring cardiologist. On 25 July, a woman identifying herself as Mrs Lorgat the “Office Manager” phoned me to tell me Dr Lorgat was too busy to speak to me and besides there was nothing wrong with me. I’m pretty sure that this woman having my results is a breach of doctor/patient confidentiality. She promised to mail me my results, but had not. I think the entire practice needs to start treating patients as people and not a sausage factory. I am disgusted by the arrogance and rudeness of the entire practice.