WV
Wendy N
Active since Jul 2019
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
An unacceptable wait
One checkout agent for an entire 30 person line is not acceptable. The whole time I stood waiting, there were 7 open counters. Never ever again
162 replies
26 months ago
Qantas points a scan
I used my newly installed Qantas App for my first flight Qantas and then, to earn more points booked AirBnB through the App. It was for a home in Sydney. The app showed the total price for 4 nights at AUS1,516.49. AirBnB charged my bank account US$ 1,516.49. This difference in currency results in an ASD$ 830 or ZAR 10,000 extra charge for me. Neither AirBnB nor Qantas can assist me to get my money refunded. I find this an completely unacceptable and wonder how many people have had similar experiences?
0 replies
26 months ago
AirBnB is a Ripoff
The property I chose in Sydney was advertised on AirBnB in Australian dollars. AirBnB charged me the correct amount, but in US dollars. This equates to about 830 Australian dollars more. I spoke to my host-she gets quite correctly paid in Australian dollars. I have so far spoken to two AirBnB customer service agents to rectify the problem. Both of them could or would not understand the basics of foreign exchange and think that I am complaining over the price of the property!
0 replies
63 months ago
Disgusting lack of Service
The "customer care" given by this company is disgraceful. In November I sold an apartment and moved to another. I have literally spent hours on the phone to SADV (I have always waited at least 35 minutes for a consultant), trying to get them to cancel the old service and activate the new. So far I finally got the new service activated, but cannot get the old service deactivated. They bill me every month on a debit order. I have learnt a lesson to NEVER sign a debit order again for anything!!!
61 replies
70 months ago
No Shoes
Ordered shoes from Shoetopia on 1 July. They confirmed the order. On 2 July I got a mail saying that there was an error on the web page that gave me a wrong price, could I please pay them another R1,000. I did. They confirmed the receipt of the money on the 2 July. It is now 10 July - no shoes, they forgot to put the order in!!!!!!!!!!
0 replies
82 months ago
Shocking doctor follow up
Dr Lorgat performed an oblation on me on 29 June. I was having some issues with my heart. Although I tried many times to speak to him, his staff blocked me, but eventually I got a message to go to his surgery to have a Holter fitted. I wore the device for 5 days and had it removed on 8 July. His staff have not allowed me to speak to him, nor will they send my results through to my referring cardiologist. On 25 July, a woman identifying herself as Mrs Lorgat the “Office Manager” phoned me to tell me Dr Lorgat was too busy to speak to me and besides there was nothing wrong with me. I’m pretty sure that this woman having my results is a breach of doctor/patient confidentiality. She promised to mail me my results, but had not. I think the entire practice needs to start treating patients as people and not a sausage factory. I am disgusted by the arrogance and rudeness of the entire practice.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (100%)