Fairness and equality

My son's circumcision procedure went well and I'm impressed with the Doctor.

The reception ladies were helpful but I noted with grave disappointment, on two separate occasions (yesterday and today, 27/01/2022 and 28/01/2022) that two gentlemen that came after I had arrived on both days, were made to see the doctor before me and my son and this didn't sit well with me because I had to go to work after the appointment so I was in a hurry.

The first day it happenned I didn't make a big deal about it but on day two it bothered me. I asked the reception lady why is it that the gentlemen was allowed to see the doctor before me when I arrived before him. The lady told me she was struggling to find my son's file so she let the gentlemen in but wasn't she supposed to at least ask if I was ok with that and give me an opportunity to agree with him going before me?

I don't know the ladies well enough to judge but it bothered me and I wondered if the gentlemen weren't given preference because they had a different race than myself.

It's too much of a coincidence that the same thing happenned on two consecutive days and I was not told anything (about not finding the card in time, untill I asked)

The procedure went well but I found the receptionists behaviors rather unprofessional