DH
Dr Hoosen C Peer: Protea Medical Centre
Unclaimed Business
DH
Dr Hoosen C Peer: Protea Medical Centre
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
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Lungza L
1 reviews | Active since Jan 2020
28 Jan 2022, 17:23
Fairness and equality
My son's circumcision procedure went well and I'm impressed with the Doctor. The reception ladies were helpful but I noted with grave disappointment, on two separate occasions (yesterday and today, 27/01/2022 and 28/01/2022) that two gentlemen that came after I had arrived on both days, were made to see the doctor before me and my son and this didn't sit well with me because I had to go to work after the appointment so I was in a hurry. The first day it happenned I didn't make a big deal about it but on day two it bothered me. I asked the reception lady why is it that the gentlemen was allowed to see the doctor before me when I arrived before him. The lady told me she was struggling to find my son's file so she let the gentlemen in but wasn't she supposed to at least ask if I was ok with that and give me an opportunity to agree with him going before me? I don't know the ladies well enough to judge but it bothered me and I wondered if the gentlemen weren't given preference because they had a different race than myself. It's too much of a coincidence that the same thing happenned on two consecutive days and I was not told anything (about not finding the card in time, untill I asked) The procedure went well but I found the receptionists behaviors rather unprofessional
Helpful (0)
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Lungza L
1 reviews | Active since Jan 2020
28 Jan 2022, 17:23
Fairness and equality
My son's circumcision procedure went well and I'm impressed with the Doctor. The reception ladies were helpful but I noted with grave disappointment, on two separate occasions (yesterday and today, 27/01/2022 and 28/01/2022) that two gentlemen that came after I had arrived on both days, were made to see the doctor before me and my son and this didn't sit well with me because I had to go to work after the appointment so I was in a hurry. The first day it happenned I didn't make a big deal about it but on day two it bothered me. I asked the reception lady why is it that the gentlemen was allowed to see the doctor before me when I arrived before him. The lady told me she was struggling to find my son's file so she let the gentlemen in but wasn't she supposed to at least ask if I was ok with that and give me an opportunity to agree with him going before me? I don't know the ladies well enough to judge but it bothered me and I wondered if the gentlemen weren't given preference because they had a different race than myself. It's too much of a coincidence that the same thing happenned on two consecutive days and I was not told anything (about not finding the card in time, untill I asked) The procedure went well but I found the receptionists behaviors rather unprofessional
0
Replies (0)TR
Trust R
1 reviews | Active since Jan 2020
16 Aug 2021, 00:59
SHOCKED!
I went to visit not doctor H.C Peer himself, but rather a female doctor called doctor Surtee. Firstly, she took my blood pressure OVER my clothing(a thick jacket), same with the stethoscope. She then proceeded to tell me my blood pressure was low and my chest was sounding fine, even though I had a tight chest. But I trusted her anyway because obviously she has studied medicine and I have not. BUT THE WORST PART CAME when she administered my medication. She did not ask if I was allergic to anything and began administering my medication. LUCKILY I HAD PRIOR KNOWLEDGE OF THE CONTENTS OF THE MEDICATION SHE GAVE AND I REALISED IT CONTAINED PENICILLIN WHICH I AM SEVERELY ALLERGIC TO. Had I not known about that medication before, it could have led to a huge disaster.
Helpful (0)
|Replies (0)TR
Trust R
1 reviews | Active since Jan 2020
16 Aug 2021, 00:59
SHOCKED!
I went to visit not doctor H.C Peer himself, but rather a female doctor called doctor Surtee. Firstly, she took my blood pressure OVER my clothing(a thick jacket), same with the stethoscope. She then proceeded to tell me my blood pressure was low and my chest was sounding fine, even though I had a tight chest. But I trusted her anyway because obviously she has studied medicine and I have not. BUT THE WORST PART CAME when she administered my medication. She did not ask if I was allergic to anything and began administering my medication. LUCKILY I HAD PRIOR KNOWLEDGE OF THE CONTENTS OF THE MEDICATION SHE GAVE AND I REALISED IT CONTAINED PENICILLIN WHICH I AM SEVERELY ALLERGIC TO. Had I not known about that medication before, it could have led to a huge disaster.
0
Replies (0)KS
Kgomotso S
1 reviews | Active since Jan 2020
25 Jan 2021, 06:06
Poor customer service
It is unfortunate that I had to rate him a 1 star to be able to write this review, otherwise it would have been a zero for him. What a great privilege it is for Dr Hoosen C Peer Practice Number 1435086, at Protea Medical Centre. When we were there, we were told he does not accept Essential Employee Benefits (medical aid), even though these are dire times. Not all of us can afford to pay cash or other medical aids. What is more conflicting is that our medical aid recommended him as he is on the National Network of doctors. The thing is, we had to call the practice prior as per Essentials ascribed us to make an appointment and they suggested us to come in before 11:00am and asked us if we are on medical aid and we confirmed that we are. Next time they should probe what medical aid we are on, to avoid disappointing a client. If they asked us what medical aid we are on, and they told us they don't accept it, then we would have moved swiftly along and looked for another doctor. Now we had to make another appointment for our two kids elsewhere. What a total waste of time, where we could have seen another doctor.
Helpful (0)
|Replies (0)KS
Kgomotso S
1 reviews | Active since Jan 2020
25 Jan 2021, 06:06
Poor customer service
It is unfortunate that I had to rate him a 1 star to be able to write this review, otherwise it would have been a zero for him. What a great privilege it is for Dr Hoosen C Peer Practice Number 1435086, at Protea Medical Centre. When we were there, we were told he does not accept Essential Employee Benefits (medical aid), even though these are dire times. Not all of us can afford to pay cash or other medical aids. What is more conflicting is that our medical aid recommended him as he is on the National Network of doctors. The thing is, we had to call the practice prior as per Essentials ascribed us to make an appointment and they suggested us to come in before 11:00am and asked us if we are on medical aid and we confirmed that we are. Next time they should probe what medical aid we are on, to avoid disappointing a client. If they asked us what medical aid we are on, and they told us they don't accept it, then we would have moved swiftly along and looked for another doctor. Now we had to make another appointment for our two kids elsewhere. What a total waste of time, where we could have seen another doctor.
0
Replies (0)