Unprofessional and poor service

My experience with Dr Anderson and Dr Kruger was very upsetting. I had a consultation in July 2023 and again in December 2023. The test results were never discussed with me in detail and during the consultation with Dr Kruger, my consultation was continuously interrupted by other staff. The doctor also swapped frequently between other patients during my consultation. I have also paid excessively more for same tests that were repeated and never discussed with me. When I queried this, I was informed that it is due to the fact that I can claim from the medical aid. I have however paid cash and informed them that it is not claimed from a medical aid. I had to phone and ask four times from them to e-mail the invoices and referral letter to me, but they could not spell my surname correct, even after spelling it for them each time, therefore, I did not receive the e-mails.