DL
Dr Leonore Botha
Unclaimed Business
DL
Dr Leonore Botha
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dr Leonore Botha
Dr Leonore Botha has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Dr Leonore Botha across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSH
Sarena H
1 reviews | Active since Jan 2020
21 Aug 2025, 10:58
Shocking service at Leonore Botha's rooms, Orthopedic surgeon
Dr.Leonore and admin staff Hilda I am writing to formally express my deep dissatisfaction with the way I was treated by your facility. I had a scheduled procedure for 20 August 2025, which was canceled just one day before — not due to any fault of my own, but rather due to poor administration on your side. Throughout the lead-up to my operation, I experienced a complete lack of communication: calls were not answered, emails went ignored, and no assistance was provided when I tried to clarify important matters. To make matters worse, I was treated with a lack of empathy and respect. Instead of taking accountability, your staff and yourself unfairly placed blame on me and my medical aid provider, despite the fact that I did everything required from my side. The emotional and logistical toll of this experience has been significant. I was left feeling like a number rather than a person — certainly not how any patient should be treated. I am requesting the following: A full explanation as to why my procedure was canceled at the last minute. An internal review of the communication failures and poor handling of my case. A formal apology from your team. Based on this experience, I cannot in good conscience recommend your services to others. I sincerely hope you take this matter seriously and improve your patient care processes so that no one else is subjected to such treatment. Sincerely, Sarena Holtzhausen
Helpful (0)
|Replies (0)SH
Sarena H
1 reviews | Active since Jan 2020
21 Aug 2025, 10:58
Shocking service at Leonore Botha's rooms, Orthopedic surgeon
Dr.Leonore and admin staff Hilda I am writing to formally express my deep dissatisfaction with the way I was treated by your facility. I had a scheduled procedure for 20 August 2025, which was canceled just one day before — not due to any fault of my own, but rather due to poor administration on your side. Throughout the lead-up to my operation, I experienced a complete lack of communication: calls were not answered, emails went ignored, and no assistance was provided when I tried to clarify important matters. To make matters worse, I was treated with a lack of empathy and respect. Instead of taking accountability, your staff and yourself unfairly placed blame on me and my medical aid provider, despite the fact that I did everything required from my side. The emotional and logistical toll of this experience has been significant. I was left feeling like a number rather than a person — certainly not how any patient should be treated. I am requesting the following: A full explanation as to why my procedure was canceled at the last minute. An internal review of the communication failures and poor handling of my case. A formal apology from your team. Based on this experience, I cannot in good conscience recommend your services to others. I sincerely hope you take this matter seriously and improve your patient care processes so that no one else is subjected to such treatment. Sincerely, Sarena Holtzhausen
0
Replies (0)