DM
Dr. Martens
Unclaimed Business
DM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dr. Martens
Dr. Martens has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Dr. Martens across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
18 Oct 2025, 05:16
Just don't
I "bought" some shoes from them in August of 2025. I only found out later they were not legit. My money is gone. Nothing has arrived. I'm now waiting for First National Bank to decide if they will return my funds. I would very much like to know why South African banks still haven't blacklisted this site.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Oct 2025, 05:16
Just don't
I "bought" some shoes from them in August of 2025. I only found out later they were not legit. My money is gone. Nothing has arrived. I'm now waiting for First National Bank to decide if they will return my funds. I would very much like to know why South African banks still haven't blacklisted this site.
0
Replies (0)SG
Sebastian G
1 reviews | Active since Jan 2020
27 Sept 2025, 12:23
Terrible
If you enjoy throwing money away, this is the store to use. Bought a pair of shoes about 1 year ago. Emailing their support results in: "we will update you as soon as we can". No follow up. No fulfillment. Simply, do not buy from drmartenssouthafrica.com
Helpful (0)
|Replies (0)SG
Sebastian G
1 reviews | Active since Jan 2020
27 Sept 2025, 12:23
Terrible
If you enjoy throwing money away, this is the store to use. Bought a pair of shoes about 1 year ago. Emailing their support results in: "we will update you as soon as we can". No follow up. No fulfillment. Simply, do not buy from drmartenssouthafrica.com
0
Replies (0)IM
Isaac M
1 reviews | Active since Jan 2020
17 Apr 2025, 15:05
Bad service and ****mers company
I recently bought a 2 pairs of shoes from Dr. Martine website and I have received the notification from my pay pal that the funds we through, I have also received a receipt . I haven't received any communication regarding my shipping, there is no contact details to find out about my order , I was told that by 3- 5days I will receive the a indication details regarding my shipping details, it has been 7 days now without any communication from Dr Martens South Africa or the distribution company that is responsible from their distribution in South Africa . I was searching for the contact on the internet, and then I have realized that the Dr Martens South Africa have bad reviews and people took long not receiving their order . I am seeking assistance from HelloPeter to assist me to track the Dr Martens headquarters so that this unfortunately soon to be disasters to be addressed by the Dr Martens headquarters urgently because I have used their platform as I have an account to process the purchase as per their instructions. I have attached the email address of that uppers on my PayPal account of the account that is send and the I have send the email to it , I have not receive any reply to my email back from it until right now .
Helpful (0)
|Replies (0)IM
Isaac M
1 reviews | Active since Jan 2020
17 Apr 2025, 15:05
Bad service and ****mers company
I recently bought a 2 pairs of shoes from Dr. Martine website and I have received the notification from my pay pal that the funds we through, I have also received a receipt . I haven't received any communication regarding my shipping, there is no contact details to find out about my order , I was told that by 3- 5days I will receive the a indication details regarding my shipping details, it has been 7 days now without any communication from Dr Martens South Africa or the distribution company that is responsible from their distribution in South Africa . I was searching for the contact on the internet, and then I have realized that the Dr Martens South Africa have bad reviews and people took long not receiving their order . I am seeking assistance from HelloPeter to assist me to track the Dr Martens headquarters so that this unfortunately soon to be disasters to be addressed by the Dr Martens headquarters urgently because I have used their platform as I have an account to process the purchase as per their instructions. I have attached the email address of that uppers on my PayPal account of the account that is send and the I have send the email to it , I have not receive any reply to my email back from it until right now .
0
Replies (0)TO
Tammy O
1 reviews | Active since Jan 2020
6 Feb 2025, 06:37
********
Absolutely worst service ever. Paid a fortune on an order on 18 December. Have received nothing. Tracking site's progress stopped updating on 24 Jan 25. Was meant to receive the order at the latest 3 weeks ago. Now the Taylor, who I have been communicating with is simply ignoring me. The "contact us" platform on the Dr Martens SA website does not even work. There are no numbers to phone. These people are ****ming us and getting away with it. I have requested a refund but also been ignored there. Only wish I'd checked hello Peter before making any purchase. Absolutely disgusting. Anyone who can advise on how to proceed against this company, please let me know.
Helpful (0)
|Replies (0)TO
Tammy O
1 reviews | Active since Jan 2020
6 Feb 2025, 06:37
********
Absolutely worst service ever. Paid a fortune on an order on 18 December. Have received nothing. Tracking site's progress stopped updating on 24 Jan 25. Was meant to receive the order at the latest 3 weeks ago. Now the Taylor, who I have been communicating with is simply ignoring me. The "contact us" platform on the Dr Martens SA website does not even work. There are no numbers to phone. These people are ****ming us and getting away with it. I have requested a refund but also been ignored there. Only wish I'd checked hello Peter before making any purchase. Absolutely disgusting. Anyone who can advise on how to proceed against this company, please let me know.
0
Replies (0)MA
Madeline A
1 reviews | Active since Jan 2020
27 Dec 2024, 17:33
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Helpful (0)
|Replies (0)MA
Madeline A
1 reviews | Active since Jan 2020
27 Dec 2024, 17:33
DIGITAL HACK RECOVERY EXPERT TO RECOVER ****** BITCOIN INVESTMENT CAPITAL
After going through all the comments, I found some that were painful to read, while others were humorous. But one thing became clear to me: many people continue to fall victim to ****s simply because they fail to read between the lines. Unfortunately, I was one of those victims in the past. I lost a significant amount of money in a **** that seemed legitimate at first, but I couldn't identify the red flags in time. I was left feeling helpless and frustrated, but through my research, I found a solution that helped me recover my funds: Digital Hack Recovery.Digital Hack Recovery offers a 100% guaranteed recovery service for victims of online ****s. Their team of professionals helped me recover my lost funds, and I couldn’t be more grateful. What’s even more valuable is that they’ve also helped me with vetting Bitcoin investments before I make them. Their experts thoroughly evaluate potential investment opportunities, advising me whether to proceed or warning me against ****s. This service has been an invaluable resource for me, as I no longer have to navigate the complex and often dangerous world of digital currencies on my own.The truth is, when it comes to Bitcoin ****s, only someone with deep knowledge of hacking and digital security can truly recognize the warning signs. ****mers are constantly evolving their tactics, making it difficult for even the most cautious investors to identify *****ulent schemes. That’s why I believe that, in today’s digital world, just as we maintain relationships with trusted doctors and lawyers, we should also have a trustworthy hacker on our side. Having someone who knows how to spot ****s and can help you protect your investments is an essential safety net in an increasingly risky online environment.Digital Hack Recovery isn’t just a service for recovering lost funds; they also provide guidance, helping you avoid future ****s and make informed decisions about your digital investments. This peace of mind is priceless. If you're ever in a situation where you're uncertain about an investment or have already fallen victim to a ****, I highly recommend reaching out to Digital Hack Recovery. Their expertise and support were instrumental in helping me recover my funds, and I’m sure they can do the same for you.Thanks to their guidance, I now feel much more confident navigating the world of Bitcoin and digital currencies. Informations⁚ WhatsApp⁚ +19152151930 Email ⁚digitalhackrecovery@techie.com Website⁚ https://digitalhackrecovery.com
0
Replies (0)AM
Arnold M
1 reviews | Active since Jan 2020
3 Dec 2024, 12:26
Dr Martens South Africa is a ****
I am extremely frustrated with the situation regarding my order. Their website clearly stated that orders would take 5-15 days, yet I've been waiting for over 32 days without receiving anything. It seems I've been ****med. The tracking information shows my order is in South Africa, but it has been stuck at the same location for the past two weeks. When I reach out via email for assistance, all I receive in response is a screenshot of the tracker, which I can access myself. This lack of proper communication and support is unacceptable.🤦🏽
Helpful (0)
|Replies (0)AM
Arnold M
1 reviews | Active since Jan 2020
3 Dec 2024, 12:26
Dr Martens South Africa is a ****
I am extremely frustrated with the situation regarding my order. Their website clearly stated that orders would take 5-15 days, yet I've been waiting for over 32 days without receiving anything. It seems I've been ****med. The tracking information shows my order is in South Africa, but it has been stuck at the same location for the past two weeks. When I reach out via email for assistance, all I receive in response is a screenshot of the tracker, which I can access myself. This lack of proper communication and support is unacceptable.🤦🏽
0
Replies (0)PG
Paks G
1 reviews | Active since Jan 2020
23 Sept 2024, 12:31
Cash Back
I’m devastated beyond description by this company (Dr Martens) the way their shoes are extremely expensive but the service provided is so poor. I’m uncertain on the way forward to my current predicament as alluded prior that I no longer need the sneakers, been waiting on them for more than two months, their lame policy says 10 to 30 day’s. I’m going to report the company to the consumer protection service provider so an urgent intervention be conducted. I want my money back please. These companies are controlled by the white monopoly systems that are currently killing the black nation. As a black woman am no more naive as prior. I’m very angry at the Dr Martens company. I’m demanding for my money back PERIOD!
Helpful (0)
|Replies (0)PG
Paks G
1 reviews | Active since Jan 2020
23 Sept 2024, 12:31
Cash Back
I’m devastated beyond description by this company (Dr Martens) the way their shoes are extremely expensive but the service provided is so poor. I’m uncertain on the way forward to my current predicament as alluded prior that I no longer need the sneakers, been waiting on them for more than two months, their lame policy says 10 to 30 day’s. I’m going to report the company to the consumer protection service provider so an urgent intervention be conducted. I want my money back please. These companies are controlled by the white monopoly systems that are currently killing the black nation. As a black woman am no more naive as prior. I’m very angry at the Dr Martens company. I’m demanding for my money back PERIOD!
0
Replies (0)PG
Paks G
1 reviews | Active since Jan 2020
18 Sept 2024, 12:06
****med
This company is pathetic and useless I’ve ordered a black ladies boot online from the company more than a month ago, to date am awaiting my order as it hasn’t arrived. I’ve been sending the company numerous emails without any responses. I’m not certain on whether my order will still arrive or not? Was I a ****med? Anything is very possible nowadays.
Helpful (0)
|Replies (0)PG
Paks G
1 reviews | Active since Jan 2020
18 Sept 2024, 12:06
****med
This company is pathetic and useless I’ve ordered a black ladies boot online from the company more than a month ago, to date am awaiting my order as it hasn’t arrived. I’ve been sending the company numerous emails without any responses. I’m not certain on whether my order will still arrive or not? Was I a ****med? Anything is very possible nowadays.
0
Replies (0)