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Absolutely worst service ever. Paid a fortune on an order on 18 December. Have received nothing. Tracking site's progress stopped updating on 24 Jan 25. Was meant to receive the order at the latest 3 weeks ago. Now the Taylor, who I have been communicating with is simply ignoring me. The "contact us" platform on the Dr Martens SA website does not even work. There are no numbers to phone. These people are ****ming us and getting away with it. I have requested a refund but also been ignored there. Only wish I'd checked hello Peter before making any purchase. Absolutely disgusting. Anyone who can advise on how to proceed against this company, please let me know.