Receptionist is EXTREMELY RUDE

My sister in law HIGHLY recommended Dr Packirisamy to me and said she is absolutely wonderful. Unfortunately my fertility journey started with IVF and thus, my Fertility specialist has been seeing me since 6 weeks and monitoring my progress. Yesterday I saw my fertility specialist for the last time and he has now handed me over to a gynaecologist of my choice. Excitedly I phoned Dr Packirisamy's rooms this morning to make my next appointment. THE RECEPTIONIST is INCREDIBLY rude and says to me - Oh well she should have seen me at 8 weeks and I have missed important blood work that should have happened at 10 weeks already and that I am supposed to see Dr Packirisamy before 12 weeks as I need to see a sonographer at 12 weeks. I eventually tell her that I just want an appointment and I will discuss it with the doctor. She says to me Dr can see me 3 Dec (THIS MEANS THAT I AM FURTHER ALONG THAN 12 WEEKS SO I MISS THIS "IMPORTANT 12 WEEK SCAN" THAT MUST HAPPEN). When I inform her how can I see the doctor AFTER this so called important 12 week scan - she tells me Doctor is going away. So she can't help that.

She is so rude, she doesn't give you a chance to speak - I literally had to ask her to give me a chance to speak.

Unfortunately all the Google reviews for Dr shares the same concern regarding the receptionist which is a shame because I KNOW how great Dr Packirisamy is. VERY UNFORTUNATE.