Appalling patient service

I attended an appointment with my close friend on the 28th April to assist him in his consultation with Dr Fuller. Dr Fuller promised to send a prescription for the necessary medication that same evening. He also stated he would be referring my friend to a Cognitive Behavioural The******, as well as an Occupational The******.

To date, 3 weeks later and despite paying a HEFTY R3695 out of his own small pensioners' salary, he has not received a prescription nor any referrals from Dr Fuller. My friend has called repeatedly, and Dr Fuller's secretary Jane informed him that she has asked Dr Fuller to call back ,attend to the matter, and even put my friend's file on Dr Fuller's desk, but to no avail. All have been flat ignored.

My friend was lectured intensely by Dr Fuller for not being a Christian and he further joked that he cannot treat non believers. We both found this unbelievably patronising, nonimpartial, and highly unprofessional. Perhaps Dr Fuller was not joking after all and that is why he has refused to help my friend despite being paid his large consultation fee for his services!