Bad Patient Services

My mother was admitted to AKESO Alberton for anxiety & depression in early sept 2020 and spent 17 days. I had to call hospital on day 3 as no doctors had seen my mother. AKESO & Dr Fuller was like a DIY hospital. Dr fuller only saw her once in the ward the other 2 times my mother had to request to see him when he was at the hospital, as they were getting her medication wrong. On checkout Dr Fuller mentioned that they would setup a followup appointment in 2 weeks. As at todays date we have not received any appointment date. I have also been in contact with his admin lady Hazel, to request, but no luck. We also require a motivational letter for discovery medical for the chronic medicine. we must have requested at least 6 times but no reply form them. In the family zoom consultation Dr Fuller asked my sister is she is a **** student. This was insensitive and inappropriate. My mothers late husband was a holocaust victim as a child. When my mother called Dr Fuller at home re her medication he got angry with her and told her that he will put her in a nursing home. She is now frantic and in anxiety re this, so much so that she does not even want to go to her own GP, as she fees that he might call Dr Fuller and that she lands up in a nursing home.