fabulous doctor , staff downfall though

FABULOUS DOCTOR love Dr Naidoo fantastic doctor however : her staff / reception very poor - not impressed now for years seeing doctor , I will now have to change doctors only because the lady booking appoinments never gets back to a patient / constant having to follow up and still nothing this is the last staw - Ive tried since month but really tried for 3 weeks now to get an appointment / book in for MRI Unfortunately i cannot struggle like this for a very important MRI too