Scary how little she cares about her patients

Dr V Naidoo neurolgist at Netcare Mulbarton. I can say with total confidence after my experience that Dr Naidoo has absolutely no care for her patients, and it is so disappointing. My mother has bi-polar and rheumatoid arthritis, and is 77 years old. She is on lots of heavy medication, that is very finely balanced to keep her lucid and keep her arthritis in check. On this very heavy medication she has developed a bit of a shake, and so I was recommended to go to Dr Naidoo to test for Parkinsons. My mom was checked into hospital, tests were done, and I have YET to see Dr Naidoo face to face for results. I went to her office to hopefully get some feedback around the MRI and next steps, she was not available, no information was given. The next day, the nurses speed dialled her to tell me what medication my mom was on for Parkinsons, and she told me to meet her the following day at 08.30 to discuss the matter. On my way to the hospital I get a call that Dr Naidoo is on leave. In the meantime my mother is sent home with Parkinson’s medication, and I am told to make sure she takes it for 7 days and CALL Dr Naidoo to see if she stops shaking. I do not understand how I can be told to put my mother on Parkinsons medication, which causes hallucinations (and she is bi-polar) when I have not had ANY information regarding the MRI results, what was picked up, what the prognosis is, simply “she shakes”. This has to be some form of medical malpractice, this is serious medication and I have received NO information on what was picked up. In the meantime, I give my mother the medication, and in 3 days she is a completely different person, the bi-polar is throwing her off, she is hallucinating, she is not lucid and she is very unhappy. All because Dr Naidoo couldn’t care less about actually making the right decisions for her patients and their specific situation, I hope she enjoyed her “extra” long Easter weekend though, I’m sure it was much more important to her than the patients she left behind Absolutely unacceptable service from Dr Naidoo, I hope she can give her future patients even an inch of time and care. And then when we try to contact Netcare, they say the doctors are independent practitioners, but is not Netcare's responsibility to make sure those practitioners are actually worth having in the hospital? No one takes accountability.