Drain Geyser Plumbing Experts. Would definitely not recommend!

I am writing to express my frustration regarding the recent incident involving one of your employees JJ Pretorious who was driving a company vehicle and accidentally bumped into my moms car. This event occurred on earlier this year and while accidents happen, the aftermath has been extremely disappointing.

The employee involved seemed unaware of the severity of the situation initially. After the collision, we expected a straightforward process where responsibility would be taken, and compensation would be arranged to cover the damages to the vehicle. However, we was shocked when we learned that the company is now refusing to pay for the damages.

The lack of accountability shown by both the employee and the company is deeply concerning. I understand that accidents can be costly, but it's important to uphold professional responsibility, especially when it involves a work vehicle. The refusal to compensate for the damages not only reflects poorly on your business but also raises questions about your commitment to customer service and ethical practices.

I had hoped that this issue would be resolved promptly and fairly, but the current stance has only caused unnecessary stress and inconvenience. I strongly urge the company to reconsider their position and take the necessary steps to compensate for the damages caused by their employee’s actions (vicarious liability).

Until then, I cannot recommend this company based on their poor handling of this matter. And will be taking legal action for this.