KN
Kgomotso N
Active since Jun 2019
4
Reviews
0
Industries
Reviews
4 reviews17 months ago
Drain Geyser Plumbing Experts. Would definitely not recommend!
I am writing to express my frustration regarding the recent incident involving one of your employees JJ Pretorious who was driving a company vehicle and accidentally bumped into my moms car. This event occurred on earlier this year and while accidents happen, the aftermath has been extremely disappointing. The employee involved seemed unaware of the severity of the situation initially. After the collision, we expected a straightforward process where responsibility would be taken, and compensation would be arranged to cover the damages to the vehicle. However, we was shocked when we learned that the company is now refusing to pay for the damages. The lack of accountability shown by both the employee and the company is deeply concerning. I understand that accidents can be costly, but it's important to uphold professional responsibility, especially when it involves a work vehicle. The refusal to compensate for the damages not only reflects poorly on your business but also raises questions about your commitment to customer service and ethical practices. I had hoped that this issue would be resolved promptly and fairly, but the current stance has only caused unnecessary stress and inconvenience. I strongly urge the company to reconsider their position and take the necessary steps to compensate for the damages caused by their employee’s actions (vicarious liability). Until then, I cannot recommend this company based on their poor handling of this matter. And will be taking legal action for this.
0 replies
18 months ago
Telkom Mall of Africa and Alex Mall
I am extremely disappointed with Telkom's (Mall of Africa) handling of my recent sim swap request. Despite following the process and providing all the necessary documentation, my request has not yet been process and its been over 24 hours. Not only has this delay caused inconvenience, but it reflects poorly on Telkom's customer service and efficiency. I have reached out ( I went to Telkom Alex mall and I even contacted the call centre) only to receive vague responses with no clear timeline or resolution. I expected a smoother process from a service provider as large as Telkom, especially with a service as essential as sim swapping. This delay has disrupted my ability to stay connected, affecting both my professional and personal aspects of my life. I hope Telkom will address this issue, improve their response time and streamline the sim swap process to prevent future customers from experiencing the same frustration.
0 replies
70 months ago
Bad service at McDonalds
I had terrible service at the McDonalds at highveld mall, Mpumalanga. They got my order wrong, took it back and instead of rectifying their mistake they still complain. They try fixing the order they still get it wrong again and no apology was given. Their staff members need training.
0 replies
84 months ago
DSV
I have a parcel that needed to be delivered to me by DSV,so I called to enquire about it,I've been transfered from consultant to consultant, after minutes of patience I finally spoke to a consultant,she told me my parcel will be delivered to me,she'll try locating the driver,after a few minutes of trying to locate the driver,she gets back to me and tells me she cannot get ahold of the driver,so I asked her what I should do now and she decided to hang up on me. I took a day off from work to get my parcel,and it didn't get reliever and no one is willing to help me. I am not happy.
56 replies
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4 (100%)