1 reviews | Active since Member
We booked and paid for a Park Home Unit on the 12th June 2023. Booking dates 16 June to 19 June 2023. Anke was the lady assisting us in booking. She assured us that it is a clean unit as the booking was for our children with a 2 and 1 year old. We arrived at our unit and it was nothing like the photos on the website. The rooms were extremely small. The double bed just fitted in the one room. Not enough space to walk around to the other side of the bed. Only a bath and no shower as promised in the booking. The carpet in the room with the TV was dark. Only when the 1 year old crawled on it and his hands and clothes were black was it obvious why the carpet was black. In other words DIRTY. Needless to say we did not unpack and left to find other accommodation. They refused to refund us as the policy is NON-REFUNDABLE. At R1100.00 per night to sleep it is a total rip-off. I would not recommend this resort to anyone.