TOLD DR ORDER BOUNCED BUT ON STATEMENT IT WENT THROUGH.

I am so dissappointed with the service i have been getting from DVC ive been a member for 9 years and i have always paid my subs on time. Now i am being harrassed told my subs are in arrears i have sent so many emails with my bank statements proving the debit order did go through. This year i could not go on holiday for my birthday because of this. A booking that i made way in advance i am told will be cancelled. None of the DVC stuff listen to what i am saying when i explain how they should read the statement. I am not going to ppay for something i already paid for.