Due Diligence by Client

Drip Dry Plumbing provided good and professional service, especially in comparison to some of the other contractors I was referred to by a reputable insurance company who failed.

However, I felt that their pricing was not always aligned with the complexity of the issue. For example, even a simple repair such as a washer replacement incurred an R850 call-out fee, excluding the cost of any materials or tools used.

While I understand that this is their standard rate and that they are a registered plumbing company, in future I will be sure to request a full breakdown of costs upfront and obtain comparative quotes from other service providers with similarly strong reviews.

Some reviews mention that their pricing is competitive, which may depend on the nature of the repair, the extent of the damage, and individual budget considerations. I would therefore advise potential customers to ask for all costs upfront and request a written quotation before work begins.