Dromex
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My son bought a pair of Dromex working shoes from a distributor, X-Treme Supplies in Potchefstroom en of September 2024. He only wore them twice and then noticed the soles were tearing and brittle. He returned them to the distributor and asked for a replacement, but the rude owner, Johan, was very rude and screamed at me on the phone that he will not send them to Dromex and will not replace them as they were marked down items. This is absolute pathetic service. We love Dromex products, especially the shoes and jackets and buy them very often, but with this type of service and quality we will be forced to buy another brand NOT supp**** by this Distributor.
1 reviews | Active since Jan 2020
My son bought a pair of Dromex working shoes from a distributor, X-Treme Supplies in Potchefstroom en of September 2024. He only wore them twice and then noticed the soles were tearing and brittle. He returned them to the distributor and asked for a replacement, but the rude owner, Johan, was very rude and screamed at me on the phone that he will not send them to Dromex and will not replace them as they were marked down items. This is absolute pathetic service. We love Dromex products, especially the shoes and jackets and buy them very often, but with this type of service and quality we will be forced to buy another brand NOT supp**** by this Distributor.
1 reviews | Active since Jan 2020
Bought a dromex buffer jacket for me and my son a month back with the first wash my collar opened up on the place it was factory stitched but my sons jacket were perfectly washed. I Brought it to the attention of the sales representative but told me it's not there problem
1 reviews | Active since Jan 2020
Bought a dromex buffer jacket for me and my son a month back with the first wash my collar opened up on the place it was factory stitched but my sons jacket were perfectly washed. I Brought it to the attention of the sales representative but told me it's not there problem
1 reviews | Active since Jan 2020
I'm am very disappointed in Tiffany Davies and Bruce Jennings conduct. We have been a customer of Dromex for a few years and now suddenly they don't want to sell to us because we stood up to Tiffany about her manners towards us the customer. I guess there is no customer service if you think you have the monopoly.
1 reviews | Active since Jan 2020
I'm am very disappointed in Tiffany Davies and Bruce Jennings conduct. We have been a customer of Dromex for a few years and now suddenly they don't want to sell to us because we stood up to Tiffany about her manners towards us the customer. I guess there is no customer service if you think you have the monopoly.
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