Worst service ever

My husband took his bike to be serviced in October to Droomers in Bellville, they found a fault and had to get a warranty claim to fix the fault.<br> <br> Was told his bike is out of warranty and he will have to pay for repair. Finally they figured out the bike was still under warranty and they will cover the claim.<br> <br> They ordered parts from overseas and on 3/4 orders, the consignment either didn't have all the parts needed or just came back with no parts.<br> <br> Each week its the same excuse - \it will be here next week"and Droomers Bellville blaming Cayenne Midrand and vise versa<br> <br> In November we bought another bike from Cayenne Midrand. before we knew how terrible their after market service was.<br> <br> Now its going on to 5 MONTHS without the 1 bike and the other bike still needs to go for a service.<br> <br> The manager offered R1000 off the service cost but we have asked for the service cost fee for both bikes covered and 5 month extension on warranty.<br> <br> Considering we been paying 5 x bike premiums"