CB
Chan B
Active since Jun 2014
7
Reviews
0
Industries
Reviews
7 reviews58 months ago
Failure to respond - amount on hold
While overseas a hotel put the accomadation amount on hold. At the end of the stay at the hotel they reversed the hold nad we paid the hotel cash. The amount did not reflect back in the account. Emailed disputed the form and was told we will get a response in 5 working days...that was 13 working days ago. as we are overseas FNB fails to respond to email enquiries.
53 replies
95 months ago
Parcel still at JHB mail centre
I am awaiting a parcel sent over a month ago to be updated. Tracking number CV ********** 03ZA it says it is still at Johannesburg mail centre. It is supposed yo ve delivered to Ecuador. Need assistance.
0 replies
95 months ago
False advertising of delivery options
I placed an online order on Monday. I opted for store Express delivery in 1-3 days. It is now Friday and I still don't have notification to collect my order. I phoned courtney at customer service and she says the warehouse had already left on Monday so only got my order the next day. Even so, the 3rd business day it should have been delivered by Thursday. So even though I got a screenshot of the date ordered on Monday on my mr price app. People must only order when the warehouse guys are there and don't expect store Express in 1-3 days even though you pay for that delivery. Just some of the fine print the company doesn't make you aware of. Very dissatisfying.
53 replies
97 months ago
Game store just takes
I handed in a canon printer at Game Bayside on 27 March 2018 as it would not print anymore. The technical attendant didn't even know how or where to plug in the USB port to check it in store. I was told I will have it back or refunded NO later than within a month. Repair nu 7245. I was called 2 weeks ago to tell me that I will get a new printer. It is now the 23 April 2018 and I'm still waiting for a new printer. No one compensates for loss of business or revenue without a printer in the interim. Very upset about this.
106 replies
122 months ago
Unauthorised loan on my name
I checked my ITC report and found a R36000 loan from June 2015 which I never received and I want this off my ITC listing immediately
75 replies
132 months ago
broken promises on loan
I have applied for an Absa personal loan via online<br> banking.<br> <br> I got to the last steps to pay out, my application has been approved and I<br> accepted the quote, as soon as I clicked on<br> proceed the system gave the message ,<br> Maintenance not allowed for quote status<br> I have contacted the call centre and went through a telephonic confirmation of application and was told it will be put through to payout on 10/06/2015. numerous times I have called in and have been advised it is being paid out. last straw today 19/06/2015 I was promised I will get feedback before end of business day today.<br> I am still waiting for someone to get in touch with me.<br> ironically the same phone call they offered to upgrade my account - which was done timeously but they forget the loan was approved and suppose to go to pay out in the same call?!<br> <br> what is happening to ABSA service is the company going under/closing down?
76 replies
136 months ago
Worst service ever
My husband took his bike to be serviced in October to Droomers in Bellville, they found a fault and had to get a warranty claim to fix the fault.<br> <br> Was told his bike is out of warranty and he will have to pay for repair. Finally they figured out the bike was still under warranty and they will cover the claim.<br> <br> They ordered parts from overseas and on 3/4 orders, the consignment either didn't have all the parts needed or just came back with no parts.<br> <br> Each week its the same excuse - \it will be here next week"and Droomers Bellville blaming Cayenne Midrand and vise versa<br> <br> In November we bought another bike from Cayenne Midrand. before we knew how terrible their after market service was.<br> <br> Now its going on to 5 MONTHS without the 1 bike and the other bike still needs to go for a service.<br> <br> The manager offered R1000 off the service cost but we have asked for the service cost fee for both bikes covered and 5 month extension on warranty.<br> <br> Considering we been paying 5 x bike premiums"
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (42.857142857142854%)
1 Star
4 (57.142857142857146%)