1 reviews | Active since Member
Dropbox is a great cloud storage solution, however the online support is nonexistent when your account has been disabled. For some reason my account has been disabled and there is absolutely no way to get in contact with an administrator or a person or email, to get this resolved. All support goes via sign in and in my case it is not possible even to get an email to reset my account. Since I am not signed in, I cannot sync my files or add new files to the cloud. Dropbox has all my info and I cannot even delete it. Since I have an automatic payment schedule, I am unable to stop that, since I cannot sign in. I am left with no option as to change my credit card details to prevent the future automatic payment from going through. If you do have a Dropbox account, I suggest not to select an automatic future payment schedule. Dropbox, if you want to keep me as a client, you should contact me via an email where I can reply to or mobile, before 23 August.