1 reviews | Active since Member
just now NEW If i could've rated half a star instead of 1 star, i would have. Last night (24/07/22 Sunday night) my partner and i decided to dine at Dros Canal Walk Mall. We had both recalled good experiences at other branches previously and thought we would've enjoyed a good evening and dinner but we got the complete opposite instead. Service, the meal presentation and quality and cleanliness of the restaurant were all TERRIBLE. Service delivery was incredibly slow despite the fact that the restaurant was practically empty. Glasses were filthy. Food arrived cold. Ladies bathroom was filthy. Our waitress was not even apologetic and couldn't even take the initiative to ask her colleagues or another waiter to assist her with service while she focused on serving one of her other tables. Other waiters were nonchalantly waiting to go home as closing time was approaching and couldn't care less when we asked for assistance, while 2 other staff members were noticeably drunk on duty. Definitely will nit be returning ever again, nor will i refer any friends or family to this branch.