No responsibility, *****

Treated at ER at Milpark, paid my bills, months later learned I'd been handed over to Van Rhyns Attorneys for debt collection on a bill from Drs Nay and Piccolo) that was never sent to me, an error in email address from accounts side). Having requested the bill from Nay and Piccolo I can see that Van Rhyns are charging close to double the bill without acknowledgement or statement of added fees (although I have repeatedly asked for a statement). They just keep urging me to pay without a statement. After I gave them correct details, they have repeatedly called my emergency medical contact (although I have repeatedly stated that I do not consent to the number being used in this way and asked them not to do this). The Whatsapp contact at Van Rhyn (I've been contact by 3 of their people none of whom seem to be communicating with each other) noted they could offer an (unspecified) discount on fees by Whatsapp, then sent me an email with the full (inflated) amount on it, still no statement. When I queried (again asking for a statement) they said that they "can send it formally via email if this suits you well." They keep urging me to pay without a statement. I'm shocked that Nay and Piccolo take no responsibility for their own error and continue to hand over people to what appears to be an ********* and unprofessional company (with very similar complaints listed from other users).