DN
Drs Nay Wells Hutton Piccolo
Unclaimed Business
DN
Drs Nay Wells Hutton Piccolo
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Drs Nay Wells Hutton Piccolo
Drs Nay Wells Hutton Piccolo has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Drs Nay Wells Hutton Piccolo across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Colette G
1 reviews | Active since Jan 2020
9 Jul 2025, 11:17
No responsibility, *****
Treated at ER at Milpark, paid my bills, months later learned I'd been handed over to Van Rhyns Attorneys for debt collection on a bill from Drs Nay and Piccolo) that was never sent to me, an error in email address from accounts side). Having requested the bill from Nay and Piccolo I can see that Van Rhyns are charging close to double the bill without acknowledgement or statement of added fees (although I have repeatedly asked for a statement). They just keep urging me to pay without a statement. After I gave them correct details, they have repeatedly called my emergency medical contact (although I have repeatedly stated that I do not consent to the number being used in this way and asked them not to do this). The Whatsapp contact at Van Rhyn (I've been contact by 3 of their people none of whom seem to be communicating with each other) noted they could offer an (unspecified) discount on fees by Whatsapp, then sent me an email with the full (inflated) amount on it, still no statement. When I queried (again asking for a statement) they said that they "can send it formally via email if this suits you well." They keep urging me to pay without a statement. I'm shocked that Nay and Piccolo take no responsibility for their own error and continue to hand over people to what appears to be an ********* and unprofessional company (with very similar complaints listed from other users).
Helpful (0)
|Replies (0)CG
Colette G
1 reviews | Active since Jan 2020
9 Jul 2025, 11:17
No responsibility, *****
Treated at ER at Milpark, paid my bills, months later learned I'd been handed over to Van Rhyns Attorneys for debt collection on a bill from Drs Nay and Piccolo) that was never sent to me, an error in email address from accounts side). Having requested the bill from Nay and Piccolo I can see that Van Rhyns are charging close to double the bill without acknowledgement or statement of added fees (although I have repeatedly asked for a statement). They just keep urging me to pay without a statement. After I gave them correct details, they have repeatedly called my emergency medical contact (although I have repeatedly stated that I do not consent to the number being used in this way and asked them not to do this). The Whatsapp contact at Van Rhyn (I've been contact by 3 of their people none of whom seem to be communicating with each other) noted they could offer an (unspecified) discount on fees by Whatsapp, then sent me an email with the full (inflated) amount on it, still no statement. When I queried (again asking for a statement) they said that they "can send it formally via email if this suits you well." They keep urging me to pay without a statement. I'm shocked that Nay and Piccolo take no responsibility for their own error and continue to hand over people to what appears to be an ********* and unprofessional company (with very similar complaints listed from other users).
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Replies (0)cW
casper W
1 reviews | Active since Jan 2020
27 Jun 2025, 15:22
*****ulent claims 20 months after service.
We received an emergency service at Milpark hospital 2023/09/27 and I have the statement from my medical aid indicating that the charged services from this group were paid in full 2023/10/12. Now 2025/05/27 "Please take note of the following, your scheme recently decided to reverse a portion of all their members' claims for the last couple of years as they decided that the visits to the emergency department were non emergencies and that their members will be responsible for the amounts reversed. The visit was for 27/09/2023 and an amount of R236.60 is due. Please take it up with your medical scheme." This is a *****ulent claim and the explanation as well to make nearly 2 years later with no communication on any earlier date although stating in their first mail that they contacted me on several occasions (All my contact details are on the statement they sent me) and I did not pay, they then sent me a statement of theirs showing a small amount being refunded 2025/05/09 refusing to forward me the claim made by my medical aid with a reason code. I have informed their attorney that I will take legal action, and their client will be responsible for the costs I incur when listing me on Monday. I have received *****ulent claims before but not this stupid, I have left the email addresses from google and 2 as received from these people thinking no medical practice can be this dumb and they are *****sters that somehow got this info to **** me, a very common thing in SA where people working at these places hand out your details for extra money. Never pay these types of people before they proof what they say with a reason code from your medical aid, a statement from your aid must show this as well and or a mail from your medical aid that show proof send to them and forwarded to you and which you can then follow up on. But come on 20 months later while having all my contact details saying my medical aid decided only now to request money back, you should have stayed in school dude and listened when the teacher said crime does not pay.
Helpful (0)
|Replies (0)cW
casper W
1 reviews | Active since Jan 2020
27 Jun 2025, 15:22
*****ulent claims 20 months after service.
We received an emergency service at Milpark hospital 2023/09/27 and I have the statement from my medical aid indicating that the charged services from this group were paid in full 2023/10/12. Now 2025/05/27 "Please take note of the following, your scheme recently decided to reverse a portion of all their members' claims for the last couple of years as they decided that the visits to the emergency department were non emergencies and that their members will be responsible for the amounts reversed. The visit was for 27/09/2023 and an amount of R236.60 is due. Please take it up with your medical scheme." This is a *****ulent claim and the explanation as well to make nearly 2 years later with no communication on any earlier date although stating in their first mail that they contacted me on several occasions (All my contact details are on the statement they sent me) and I did not pay, they then sent me a statement of theirs showing a small amount being refunded 2025/05/09 refusing to forward me the claim made by my medical aid with a reason code. I have informed their attorney that I will take legal action, and their client will be responsible for the costs I incur when listing me on Monday. I have received *****ulent claims before but not this stupid, I have left the email addresses from google and 2 as received from these people thinking no medical practice can be this dumb and they are *****sters that somehow got this info to **** me, a very common thing in SA where people working at these places hand out your details for extra money. Never pay these types of people before they proof what they say with a reason code from your medical aid, a statement from your aid must show this as well and or a mail from your medical aid that show proof send to them and forwarded to you and which you can then follow up on. But come on 20 months later while having all my contact details saying my medical aid decided only now to request money back, you should have stayed in school dude and listened when the teacher said crime does not pay.
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Replies (0)sW
samenta W
1 reviews | Active since Jan 2020
21 Feb 2024, 07:55
threatening
My Medial aid hadn't paid my hospital visit in full, then paid half in December 2023 and half in January 2024 paid nothing owing I have sent pop however I'm still getting threatening messages via email and SMS from Drs Nay Wells Hutton Piccolo stating I will be listed on credit bureau even after calling them and email the pop again please stop harassing me I have paid you in full.
Helpful (0)
|Replies (0)sW
samenta W
1 reviews | Active since Jan 2020
21 Feb 2024, 07:55
threatening
My Medial aid hadn't paid my hospital visit in full, then paid half in December 2023 and half in January 2024 paid nothing owing I have sent pop however I'm still getting threatening messages via email and SMS from Drs Nay Wells Hutton Piccolo stating I will be listed on credit bureau even after calling them and email the pop again please stop harassing me I have paid you in full.
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Replies (0)