SW
samenta W
Active since Oct 2010
15
Reviews
0
Industries
Reviews
15 reviews26 months ago
threatening
My Medial aid hadn't paid my hospital visit in full, then paid half in December 2023 and half in January 2024 paid nothing owing I have sent pop however I'm still getting threatening messages via email and SMS from Drs Nay Wells Hutton Piccolo stating I will be listed on credit bureau even after calling them and email the pop again please stop harassing me I have paid you in full.
0 replies
27 months ago
Pending Authorization
Bankmed I'm still awaiting feedback from your last response it's been 3 days and still nothing kindly note I need authorization for a mammogram I need this as soon as possible please. Time is very precious please don't waste mine I need this urgently. I need to have this mammogram done as soon as possible.
58 replies
27 months ago
PENDING AUTHORIZATION
I need authorization to visit a specialist, Bankmed requested I get a referral from my GP which was done now my request is pending as they need more information, why? I pay a monthly installment of R3800.00, really? and now I have to beg for authorization why I don't always use these "specialist visits" for the very same reason you make it a tedious process, I need this authorization urgently I don't have time to wait for the weekend to get you this information, I work I have had this issue since November 2023 hence my GP referred me, CHECK YOUR RECORDS, I'VE BEEN TO THE HOSPITAL REGARDING THIS ISSUE AND HAD TO PAY LOTS OF DR'S BILLS YET I HAVE MEDIAL AID SO WHATS THE POINT IF I STILL HAVE TO PAY MORE FEES ? . NOW BACK TO THE GP REALLY? I NEED THIS AUTHORISATION URGENTLY PLEASE.
58 replies
71 months ago
unprofessional service
I took a life cover with INSTANT LIFE , everything was done well , however when it came to the debit order date , INSTANT LIFE took the debit order on the 19th , causing a DISHOURED debit on my account I called the number to enquire the calls keeps getting cut , so now INSTANT LIFE , you are negatively affecting my credit , your service is unprofessional , your billing is unprofessional why would you debit on the 19th when I requested the 21st I requested for the 21st reason being I got paid on the 20th ? so if this is happening this early in the relationship what happens when it’s time to claim ?
0 replies
80 months ago
delivery
I Placed an order via ZANDO on the 19th September paid via EFT, received an email as well as an sms confirming they have received payment, still waiting for my order, sent an email, received a response from Shaakira Maier confirming delivery takes 5- 7 working days it’s been 9 days ? really, this was my first ever purchase with ZANDO I will never buy from ZANDO ever again , I will stick to TAKE A LOT where service and professionalism is important.
0 replies
85 months ago
bad service on returns
I bought a food processor and blender on take a loot.com , the product was not working all’s well it was exchanged and I received a new product once again it was not working I logged a return on the 23 April 2019 , when tracking he return on the website it shows a refund however they don’t have any baking details on calling 3 times the consultant keep saying they will send me an email which I will need to reply to however no email so how will do a refund with no banking details. Why take a lot, why such a hassle what happen to efficiency ? The last person I spoke to was Liziwe who said she have it sorted and nothing I don’t know what else to do. RETURN REF NUMBER : RRN-5BF6-29D0
0 replies
90 months ago
still waiting for a call
I called INNOVATION GROUP a few time for a warranty on my vehicle , however each time I call they say there are very busy and a sales consultant will call me back however , no one calls back and this happens when ever you call they take your details but never call , I want to give you a sale I want to take up something and this is the service I get ?
210 replies
91 months ago
BAD SERVICE
On the 22/10/2018 I was referred by a friend to try Woolworth's coffee as I really love a good cup of coffee. this would be the Woolworth's at Campus Square in Auckland Park, I went into the store , ordered the coffee , fine the coffee was made I waited at the till to pay it took more than 20 mins first there was an error with the card than they had to swipe again ok fine ,than they enter the wrong amount , they than had to call a supervisor to come assist to change the amount eventually they swiped the card again everything went through , but by the time I had the coffee it was cold , as the coffee was standing open on the counter while they could not swipe the card , I was really disappointed as I paid R35.00 for this coffee , I tried warming it but it was horrible tasted like water and cinnamon, I had to trash it really this type of services from " WOOLWORTH'S" , I thought Woolworth's is supposed to be on the ball regarding quality and service it was the worse cup of coffee I ever had, I will never be doing that again ,
0 replies
92 months ago
thank you Ra-ees Mohamed
thank you so much Ra-ees Mohamed , for your efficient and very professional service , after speaking to you my issue was sorted out immediately I didn't have to hold on or wait for a call back , the manner in which you spoke to me and handled my query give's me back my trust in Bankmed , we need more people of your caliber , once again thank you so much.
105 replies
92 months ago
INCOMPETENCE
I called the Bankmed call center regarding an issue I am having , I request authorisation to visit a specialist I received an sms , however Bankmed cant seem to fins this authorisation which they send me, on calling the call center I spoke to BRAT who said he would call me back by COB on the 25/09/18 and I'm still waiting , really Bankmed we pay for a service and this is what we get pure " INCOMPETENCE" .Today 26/09/18 I call again as I really need this authorisation code I speak to Nadine who does the same thing . You cannot keep doing this
105 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (13.333333333333334%)
1 Star
12 (80%)