1 reviews | Active since Member
On the 12th May 2018, I had X-ray taken of my right shoulder at Drs Schnetler, Corbett & Partners Incorporated Bellville, Northern Suburb. Cape Town. The amount of R 658.84 was charged for this service and it was paid for at the practice, only to received another invoice bill (L ********** ) in June stating am owing 2 additional services in the amount of R 757.30. I questioned these amounts and I was told these includes ; * A call out charge * After hour procedure I replied the Practice that the first item on the invoice, sound fraudulent as there was no call out to any personnel while I was there. The Practice was opened for business and there were patients already in the queue ahead of me and at no point was I told I will billed for coming on Saturday or otherwise will be billed for a call out charge. I replied the Practice that, the second item on this invoice about X-ray procedure AFTER HOURS, that no one told me on the day of this procedure I will be billed for having the procedure on Saturday which was the day the X-ray was done. So the issue of AFTER HOUR PROCEDURE does not apply I replied. I raised these concerns with the credit controller (Samantha Davies) and the communication manager (Thea Eiselen) and they both promised to look into my concerns and get back to me and resolve these concerns since November 2018. None of these ladies got back and only for Lexmed Debt Management (Pty) Ltd, threatening me that, if I don't pay, it will affect my credit score. I am surprise that, such a practice will want to fraudulently obtain money from unsuspecting patients as none of the services being charged for was communicated to me before the procedure was taken. I genuinely paid the amount billed for this procedure R 658.84 and I promised to take this matter public to expose a dubious way of obtaining money from unsuspecting patients.
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