DS
Drs Schnetler, Corbett & Partners Incorporated
Unclaimed Business
DS
Drs Schnetler, Corbett & Partners Incorporated
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Stephanie B
1 reviews | Active since Jan 2020
7 Sept 2021, 11:53
Poor service
Visited the practice in Vredenburg for consultation 29/6/21. Upon date of arrival of scheduling appointment, patient asked the Receptionist/Admin what the fee will be, whereby she verbally (no quote issued or signed) said it will be around ± R5000. Whereby it was emphasized and asked to confirm with medical aid will they cover the said amount of R5000. She confirmed with the medical aid and told patient aid will cover the amount (±R5000) given by her. There were no other costs given to him. Afterwards received account of R15 382, for procedure done, medical aid covered R5 343, and patient now liable for the rest. Mails send to accounts dept, calls made, practice visited, "now playing the he said she said"
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Stephanie B
1 reviews | Active since Jan 2020
7 Sept 2021, 11:53
Poor service
Visited the practice in Vredenburg for consultation 29/6/21. Upon date of arrival of scheduling appointment, patient asked the Receptionist/Admin what the fee will be, whereby she verbally (no quote issued or signed) said it will be around ± R5000. Whereby it was emphasized and asked to confirm with medical aid will they cover the said amount of R5000. She confirmed with the medical aid and told patient aid will cover the amount (±R5000) given by her. There were no other costs given to him. Afterwards received account of R15 382, for procedure done, medical aid covered R5 343, and patient now liable for the rest. Mails send to accounts dept, calls made, practice visited, "now playing the he said she said"
0
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Francois L
1 reviews | Active since Jan 2020
17 Jul 2021, 06:36
Money sharks
Money sharks - services were rendered to a dependent on my medical aid, and the bill was sent to this person. Now their debt collector and lawyer are on me about the amount owed to them. I have settled the bill, yet the lawyer still continues with their threats. Who is wrong here? Me for not paying an account whilst not having received the bill? Where did the lawyer get my number to phone me for the monies owed and why could the debt collector not phone me? Why could the service provider not phone me? Surely they had the contact details of my Medical Aid details they used to file the claim in the first place? What is this?
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Francois L
1 reviews | Active since Jan 2020
17 Jul 2021, 06:36
Money sharks
Money sharks - services were rendered to a dependent on my medical aid, and the bill was sent to this person. Now their debt collector and lawyer are on me about the amount owed to them. I have settled the bill, yet the lawyer still continues with their threats. Who is wrong here? Me for not paying an account whilst not having received the bill? Where did the lawyer get my number to phone me for the monies owed and why could the debt collector not phone me? Why could the service provider not phone me? Surely they had the contact details of my Medical Aid details they used to file the claim in the first place? What is this?
0
Replies (0)TJ
Tom J
1 reviews | Active since Jan 2020
27 May 2021, 11:44
Debt Collector in a flash
Although the professional services are good, this groups accounting side are aggressive and uncooperative towards their customers. I had a dispute about an unexpected invoice, after remembering the Doctor saying to come back for another scan which would not be charged for. On querying Accounts told me to take it up with the Doctor. Who knows who the attending Doctor is at a Radiology practice? Is it my job to figure it out? So to get rid of the issue I paid the invoice, only to be still pestered by a Debt Collector after being "handed over". I will in future go elsewhere if I or any of my family need radiology.
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Tom J
1 reviews | Active since Jan 2020
27 May 2021, 11:44
Debt Collector in a flash
Although the professional services are good, this groups accounting side are aggressive and uncooperative towards their customers. I had a dispute about an unexpected invoice, after remembering the Doctor saying to come back for another scan which would not be charged for. On querying Accounts told me to take it up with the Doctor. Who knows who the attending Doctor is at a Radiology practice? Is it my job to figure it out? So to get rid of the issue I paid the invoice, only to be still pestered by a Debt Collector after being "handed over". I will in future go elsewhere if I or any of my family need radiology.
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tendani R
1 reviews | Active since Jan 2020
15 Oct 2019, 04:12
They work with debt collectors to make money off clients
On the 5th of August 2019 I received an email saying my account was handed over to Colmed, on the 6th I enquired with Samantha Davids why is it the case. On the 7th of August I made a partial payment towards the debt brought forward. I sent the proof of payment to Samantha Davids and informed her I will pay the outstanding amount over four months. She responded and said I (Samantha Davids) will inform Colmed about your payment arrangements. On the 29th August I again made payment and I forwarded the proof of payment to her of which she forwarded to Colmed. As she had done previously. On the 7th August She communicated with Colmed sent both proof of payment and the payment arrangement. To my surprise apparently I need to pay more money as charges had been accumulating as they say I refused to pay, how is that possible as Samantha Davids personally knew that Colmed is dealing with the debt and she personally informed them that the amount will be paid over four months and continued to send them proof of payment to say as promised this is the payment. Colmed now says I did not make arrangements, and Samantha Davids even cc'd on the email did not clarify that she did make payments arrangements and I(Samantha Davids) personally said I will inform you(Colmed). I didn't ask her to, she took it upon herself to I will inform them of the payment arrangement. She did not revert to me to say I didn't inform them or I forgot she happily took the second proof of payment and forwarded it to them and did not say in any given point in time that Colmed was not informed. I paid the full balance that was brought forth on the 5th August but now I am said to be owing over R1k, by law if payment arrangement are made the debt collector is not allowed to add any additional charges, since Samantha Davids personally made this arrangements I shouldn't incur any additional fees. So they now need to fix this with their people in 24hrs and give me my paid up letter, if this is how they trick clients into making money out of them it shall stop today. This is embezzlement at its peak, it's a premeditated act one that now results in me incurring R1k+ more debt. This is a money making scheme.
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tendani R
1 reviews | Active since Jan 2020
15 Oct 2019, 04:12
They work with debt collectors to make money off clients
On the 5th of August 2019 I received an email saying my account was handed over to Colmed, on the 6th I enquired with Samantha Davids why is it the case. On the 7th of August I made a partial payment towards the debt brought forward. I sent the proof of payment to Samantha Davids and informed her I will pay the outstanding amount over four months. She responded and said I (Samantha Davids) will inform Colmed about your payment arrangements. On the 29th August I again made payment and I forwarded the proof of payment to her of which she forwarded to Colmed. As she had done previously. On the 7th August She communicated with Colmed sent both proof of payment and the payment arrangement. To my surprise apparently I need to pay more money as charges had been accumulating as they say I refused to pay, how is that possible as Samantha Davids personally knew that Colmed is dealing with the debt and she personally informed them that the amount will be paid over four months and continued to send them proof of payment to say as promised this is the payment. Colmed now says I did not make arrangements, and Samantha Davids even cc'd on the email did not clarify that she did make payments arrangements and I(Samantha Davids) personally said I will inform you(Colmed). I didn't ask her to, she took it upon herself to I will inform them of the payment arrangement. She did not revert to me to say I didn't inform them or I forgot she happily took the second proof of payment and forwarded it to them and did not say in any given point in time that Colmed was not informed. I paid the full balance that was brought forth on the 5th August but now I am said to be owing over R1k, by law if payment arrangement are made the debt collector is not allowed to add any additional charges, since Samantha Davids personally made this arrangements I shouldn't incur any additional fees. So they now need to fix this with their people in 24hrs and give me my paid up letter, if this is how they trick clients into making money out of them it shall stop today. This is embezzlement at its peak, it's a premeditated act one that now results in me incurring R1k+ more debt. This is a money making scheme.
0
Replies (0)TO
Tosin O
1 reviews | Active since Jan 2020
3 Mar 2019, 08:34
Dubious Charges from unsuspecting Patients.
On the 12th May 2018, I had X-ray taken of my right shoulder at Drs Schnetler, Corbett & Partners Incorporated Bellville, Northern Suburb. Cape Town. The amount of R 658.84 was charged for this service and it was paid for at the practice, only to received another invoice bill (L ********** ) in June stating am owing 2 additional services in the amount of R 757.30. I questioned these amounts and I was told these includes ; * A call out charge * After hour procedure I replied the Practice that the first item on the invoice, sound fraudulent as there was no call out to any personnel while I was there. The Practice was opened for business and there were patients already in the queue ahead of me and at no point was I told I will billed for coming on Saturday or otherwise will be billed for a call out charge. I replied the Practice that, the second item on this invoice about X-ray procedure AFTER HOURS, that no one told me on the day of this procedure I will be billed for having the procedure on Saturday which was the day the X-ray was done. So the issue of AFTER HOUR PROCEDURE does not apply I replied. I raised these concerns with the credit controller (Samantha Davies) and the communication manager (Thea Eiselen) and they both promised to look into my concerns and get back to me and resolve these concerns since November 2018. None of these ladies got back and only for Lexmed Debt Management (Pty) Ltd, threatening me that, if I don't pay, it will affect my credit score. I am surprise that, such a practice will want to fraudulently obtain money from unsuspecting patients as none of the services being charged for was communicated to me before the procedure was taken. I genuinely paid the amount billed for this procedure R 658.84 and I promised to take this matter public to expose a dubious way of obtaining money from unsuspecting patients.
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Tosin O
1 reviews | Active since Jan 2020
3 Mar 2019, 08:34
Dubious Charges from unsuspecting Patients.
On the 12th May 2018, I had X-ray taken of my right shoulder at Drs Schnetler, Corbett & Partners Incorporated Bellville, Northern Suburb. Cape Town. The amount of R 658.84 was charged for this service and it was paid for at the practice, only to received another invoice bill (L ********** ) in June stating am owing 2 additional services in the amount of R 757.30. I questioned these amounts and I was told these includes ; * A call out charge * After hour procedure I replied the Practice that the first item on the invoice, sound fraudulent as there was no call out to any personnel while I was there. The Practice was opened for business and there were patients already in the queue ahead of me and at no point was I told I will billed for coming on Saturday or otherwise will be billed for a call out charge. I replied the Practice that, the second item on this invoice about X-ray procedure AFTER HOURS, that no one told me on the day of this procedure I will be billed for having the procedure on Saturday which was the day the X-ray was done. So the issue of AFTER HOUR PROCEDURE does not apply I replied. I raised these concerns with the credit controller (Samantha Davies) and the communication manager (Thea Eiselen) and they both promised to look into my concerns and get back to me and resolve these concerns since November 2018. None of these ladies got back and only for Lexmed Debt Management (Pty) Ltd, threatening me that, if I don't pay, it will affect my credit score. I am surprise that, such a practice will want to fraudulently obtain money from unsuspecting patients as none of the services being charged for was communicated to me before the procedure was taken. I genuinely paid the amount billed for this procedure R 658.84 and I promised to take this matter public to expose a dubious way of obtaining money from unsuspecting patients.
0
Replies (0)TW
Trevor W
1 reviews | Active since Jan 2020
19 Oct 2016, 06:34
Bad Service - Disrespect for Client
<p>The abovenamed company was requested to reimburse an amount of plus R4000-00 to a client more than a month ago and this has as yet not happened.</p> <p>This is normal practice by large companies in general, when they owe money/funds to a client, there is total disregard for the client, but when the client owes them money to settle an account, the client is hounded until payment is received.</p>
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Trevor W
1 reviews | Active since Jan 2020
19 Oct 2016, 06:34
Bad Service - Disrespect for Client
<p>The abovenamed company was requested to reimburse an amount of plus R4000-00 to a client more than a month ago and this has as yet not happened.</p> <p>This is normal practice by large companies in general, when they owe money/funds to a client, there is total disregard for the client, but when the client owes them money to settle an account, the client is hounded until payment is received.</p>
0
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