TO
Tosin O
Active since Nov 2017
6
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0
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Reviews
6 reviews36 months ago
*****ulent Service
Absolutely pathetic, rude and horrible and *****ulent service. Had a chance to look into the invoice sent to just before I paid it and found out that I had been charged to pay twice on the same invoice with no one to give me a reasonable response. Spoke to Meranda Kinnear and she pretend not to know what was going on. I can imagine how many South Africans had been ****med this way
0 replies
79 months ago
FRAUDULENT PROMO BONUS!!!
Got a promo bonus for 15 rides in my email. Took the first trip the next day after the promo was received. The bonus was not activated for the ride of which was suppose to have been active the previous day when the email was received. I had to pay the full price of the trip to the driver and this had happened twice.
0 replies
87 months ago
Dubious Charges from unsuspecting Patients.
On the 12th May 2018, I had X-ray taken of my right shoulder at Drs Schnetler, Corbett & Partners Incorporated Bellville, Northern Suburb. Cape Town. The amount of R 658.84 was charged for this service and it was paid for at the practice, only to received another invoice bill (L ********** ) in June stating am owing 2 additional services in the amount of R 757.30. I questioned these amounts and I was told these includes ; * A call out charge * After hour procedure I replied the Practice that the first item on the invoice, sound fraudulent as there was no call out to any personnel while I was there. The Practice was opened for business and there were patients already in the queue ahead of me and at no point was I told I will billed for coming on Saturday or otherwise will be billed for a call out charge. I replied the Practice that, the second item on this invoice about X-ray procedure AFTER HOURS, that no one told me on the day of this procedure I will be billed for having the procedure on Saturday which was the day the X-ray was done. So the issue of AFTER HOUR PROCEDURE does not apply I replied. I raised these concerns with the credit controller (Samantha Davies) and the communication manager (Thea Eiselen) and they both promised to look into my concerns and get back to me and resolve these concerns since November 2018. None of these ladies got back and only for Lexmed Debt Management (Pty) Ltd, threatening me that, if I don't pay, it will affect my credit score. I am surprise that, such a practice will want to fraudulently obtain money from unsuspecting patients as none of the services being charged for was communicated to me before the procedure was taken. I genuinely paid the amount billed for this procedure R 658.84 and I promised to take this matter public to expose a dubious way of obtaining money from unsuspecting patients.
0 replies
93 months ago
Unprofessional and dubious Representation of my claim.
I was involved in an accident with my car and approach my insurer (Oak Hurst) to activate my claim. This claim was declined by my insurer after which I decided to get a legal help from SIMPSONS ATTORNEYS to re-present my case before the insurer so that my claim can be validated. However, after submitting the recordings from the insurance company(Oak Hurst) to the attorney's office, paid the legal fee and had one-on-one chat with the attorney in charge of the case (Helette Louw). I was promised that I have a valid case against the insurer and received a correspondent to the meeting, excerpt below; " Dear Mr Omotola We refer to the above matter and your enquire at our office regarding your insurance claim which had been denied. After review of the recording submitted by you we are of the opinion that you do have a valid claim against the insurer. This decision is based on the entire content of the recorded call and not just the snippets which the Insurer is choosing to rely on. This claim, should we take it on, forms part of our civil litigation department that is not covered on our contingency fee agreement and as such we will request a deposit in order to carry out the necessary work. The normal deposit is R5 000,00. Please note this deposit is not the full amount that will be charged for work carried out. When the deposit is completed we will request a further deposit, and so on, until the matter is completed. Should the work carried out amount to less than the deposit paid, the remainder will be paid back to you. Kindly note that as we have now fully assessed your matter, all work needed to be done going forward will be billed for. Kindly find attached here a Service Level Agreement for your consideration should you choose to proceed. Kindly return the signed document to us, upon which we will provide you with a reference number and request for deposit to be paid. We trust you find the above in order and await your response. Kind regards Description: http://simpsons.co.za/attorney/wp-content/uploads/2014/06/Sig_logo.jpg Helette Louw | Attorney ********** Office: ********** Fax: ********** 14 Karoo Street,Bellville www.simpsons.co.za " Surprisingly, after given me the assurance and hope that my claim was a valid one and paid for their service. They approached the insurance company on my behalf and came back after a month with a disappointing and sadden news that, I do not have a valid claim any more. I smelt a rat here but I do not have any proof to my suspicion between the insurance company and the attorney's office. I had been left to the fixing of this car from my hard earn income after been promised that I have valid claim and paying for the disappointed service. In conclusion, the attorney's office had failed and lied to me about the quality of legal representation they can provide. Though, this case had been a year now but, each month that I have to pay for the continuous fixing of this car from my income and not able to drive the car, I'm left with frustrations and disappointments, I had refused to recommend this practice based on their professionalism and the dubious way of taking my money.
0 replies
99 months ago
Oak Hurst Isurance SCAM AND FRAUD
Policy Numbr: OAKP ********** Claim Numbr: OMOTOT ********** I bought a comprehensive insurance policy from Oak Hurst and unfortunately, my car was involved in an accident a month after and the car was written-off. I called oak hurst to activate my insurance on the car. After about a week, the call came back that my claim had been declined. I asked why and I was told, I did not disclosed all the previous accident I had when, I was buying the policy. I requested for the voice recording which clearly reveal the opposite, Excerpts below, from the voice recording: CONSULTANT: “Any accidents or hail claims with them (dial direct)? CONSULTANT: “Did you have any?” CLIENT: “Oh yes yes.” *said simultaneously CLIENT: “About that.” CONSULTANT: “You had one?” CONSULTANT: “You had one?” CLIENT: “Yes yes even last Month. I had an accident last month.” It is clear from my choice of words that I was trying to convey to the consultant that I had indeed been involved in various accidents. Continued with the conversation with consultant; ---=========================== CONSULTANT: “During the past 3 years have you or any other driver ever been involved in any motor vehicle accident or own a vehicle that was involved in an accident, had a car stolen hi-jacked, damaged by fire or hail” CLIENT: “No” CONSULTANT: “You said you had an accident last month?” CLIENT: “Yes I did” CONSULTANT: “OK so I’ll just change that to a yes and make a note here". ---=========================================== At no point was I asked how many accidents did I have in the 3 year period nor was I given the opportunity to raise this information freely. I approach insurance Ombudsman which said the same this Oak Hurst said. I was surprised that the Ombudsman should be able to help me. I had been left to fix this car from which is draining me of all my savings.
210 replies
103 months ago
Account Complaint of incorrect and irresponsible charges.
I started a contract with MTN on “Any Time 200” deal since 2012, never fails to pay my bills or owed in my monthly payment.I traveled out of the country in August and, in September, my bill payment was over R5000. I challenged this with MTN, all to no avail because only the head office which is in Johannesburg can assist in this matter and that I have to go to Johannesburg to resolve this . I live and work in Cape Town and there is no available time to do this. I requested for the monthly usage statement which only recorded url website addresses with no clear activity through these websites to amount to R5000 in the month. I queried this amount that, browsing web pages alone cannot amount to R5000 in a month. I had logged this case over the phone so many times, walked into mtn store at Belville, Tyger Valley, Cape Gate Mall branch and Canal Walk Shopping mall branch to complain (Complain Ref No: ********** ). No call was received from the headquaters to resolve this complain, MTN kept on charging the account which has now gone up to R10723.23 and account now handed to credit agency. Please help! Account Ref: A **********
122 replies
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