Welcoming Environment

Horrible Experience. Booked an appointment for 8h30 in the morning but when I arrived the booking wasn't made by the person I spoke to, so I had to wait for an hour to be attended To. The receptionist voiced his concerns to which I assumed is his manager, but it just seemed like she didn't care about the whole situation. Pushing the problem to the side, blaming the night staff for the Miss communication and when the receptionist mention that we made the appointment during the day she just brushed it off and it felt like it was whatever. Honestly it was the most unwelcoming environment and I felt I was treated differently because of my race.