Poor service

Item: Dstv mutlichoice
Rating: 1
Author: Itumeleng S

Poor service about payment and reconnection of services.Shocked and angry.

I paid yesterday and I do understand it was a holiday. So today I have been chatting to the agents and sending the pop only to be told that you no longer use ABSA and I need to wait for 24hours for the payment to be reconnected. I find this unfair as no communication was sent about changing banking details and why did the other agents not pick that up in the morning when I asked.

I will not wait again and please reconnect.

Regards

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