IS
Itumeleng S
Active since Feb 2022
19
Reviews
0
Industries
Reviews
19 reviews2 weeks ago
unknown debit
I have been deducted 150 for something I know nothing about and have never had any call discussing this. Can this be stopped ?
0 replies
1 month ago
****ED , ANNOYED , DISAPPOINTED
This is the worst experience ever to say the least. For the first time using you and this is what I get?? I am always the one that has to followup with them.Even when you try and plead with them , nothing happens. I honestly regret agreeing for them to assist me. I wish I had known and went with other companies .
1 reply
1 month ago
VERY UNHAPPY
I am very very disappointed as no one is calling me. I have been calling and following up as to when my refund will take place . Right now my life is on standstill and in very huge trouble. The money was deducted even though the agreement was that it would be deducted and no one is willing to help me sort this out. Someone call me and have this sorted out today .Need the money
1 reply
2 months ago
ANNOYED BEYOND!!!!!!!!!!!!!!!!!!!!!
The service is really really really bad, no one answers emails or WhatsApp. I have paid but have not received any data or airtime. I hardly even use the airtime, but come month ends , it disappears and whenever I ask , no one has an answer. IF THE TABLES WERE TO TURN AND ONE DOES NOT PAY THE ACCOUNT , THE PHONE IS IMMEDIATELY BLOCKED AND YET I HAVE WAITED FOR DATA AND AIRTIME FOR A WEEK NOW AND CAN SOME SAY WHERE THIS AIRTIME IS GOING TO , IS IT NOT SUPPOSED TO BE MINE TO USE FOR EMERGENCIES ??????????????????????????????
0 replies
5 months ago
Poor service
Poor service about payment and reconnection of services.Shocked and angry. I paid yesterday and I do understand it was a holiday. So today I have been chatting to the agents and sending the pop only to be told that you no longer use ABSA and I need to wait for 24hours for the payment to be reconnected. I find this unfair as no communication was sent about changing banking details and why did the other agents not pick that up in the morning when I asked. I will not wait again and please reconnect. Regards
0 replies
6 months ago
Annoyed
I am writing to formally lodge a complaint regarding the ongoing electricity outage affecting my residence at Rabie Ridge . The power has been off since Monday 4am until today Friday , and despite multiple reports and follow-ups, the supply has still not been restored. The prolonged outage has caused significant inconvenience and financial loss. Due to the extended period without electricity, the food in my refrigerator and freezer has spoiled, resulting in avoidable waste and additional expense. It is unacceptable that no clear communication, restoration timeline, or support has been provided during this outage. I should not even be rating Eskom at all. We get useless and one announcement that they are working on it. How ****** ridiculous , pathetic and ***********.
0 replies
6 months ago
ANNOYED, ANGRY,****ED
Dear Eskom Customer Service, I am writing to formally lodge a complaint regarding the ongoing electricity outage affecting my residence at Rabie Ridge . The power has been off since Monday 4am until today Friday , and despite multiple reports and follow-ups, the supply has still not been restored. The prolonged outage has caused significant inconvenience and financial loss. Due to the extended period without electricity, the food in my refrigerator and freezer has spoiled, resulting in avoidable waste and additional expense. It is unacceptable that no clear communication, restoration timeline, or support has been provided during this outage. I should not even be rating Eskom at all. We get useless and one announcement that they are working on it. How ****** ridiculous , pathetic and ***********.
0 replies
7 months ago
Very disappointed
Very disappointed with the service and how I paid last month and yet to this day I have not received my data and airtime, I have been reaching out to them via whats app but the only thing I get is that my query has been logged and will get my airtime and data, this was on Monday and even today , still get the same answer . Funny thing is that if they do not get payment within 2 days of the agreed or you pay a little less without doing it on purpose, they block the phone without even contacting the client to check what the problem is , a person could be in hospital or accident and they just block the phone before contacting the client. Every day since 27th October I have been asking about airtime and data.
0 replies
10 months ago
Angry
I requested yesterday but I didn't ride but R82 rand was taken and he didn't cancel, may I please be refunded. Regards angry
0 replies
11 months ago
BAD SERVICE
Dear I am writing to formally express my dissatisfaction regarding the delivery of my order (CR0006151733), which is significantly delayed and has been accompanied by misleading or inconsistent tracking updates. According to the original information provided, the delivery was expected on [insert expected date], but as of today, [insert today’s date], it has still not arrived. Furthermore, the tracking system has given conflicting or inaccurate updates, including [briefly describe – e.g., "marking the item as ‘out for delivery’ multiple times with no attempt made"]. This delay and lack of reliable information have caused considerable inconvenience, and I would appreciate a clear explanation of the cause of the delay as well as an accurate update on when the delivery will be completed. I also request that appropriate action be taken to ensure better communication and accountability in the future. If compensation is applicable under your policy, I would like to request that it be considered. I NEED THIS PARCEL TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Looking forward to your urgent response.
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (94.73684210526316%)