

My Tech Zone
Based on recent customer reviews, My Tech Zone receives sharply divided feedback. A recurring theme among dissatisfied customers is unauthorized debit orders, with many stating they were approached about loan offers or credit score boosts and later discovered monthly deductions they did not consent to. Customers consistently mention frustration with misleading sales tactics and difficulty stopping these deductions. Conversely, positive reviews highlight the cancellation and customer service team, where specific agents are repeatedly praised for being patient, professional, and helpful in resolving subscription and debit order concerns.
TrustIndex
4.3
NPS Score
-70
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2021
I am absolutely fed up with My Tech Zone. For the past three years, money has been deducted from my bank account every single month for a service or subscription I never signed up for. I have emailed your company countless times requesting that these debit orders be cancelled, yet nothing has been done. I never authorised these deductions, and despite reporting this to my bank, even they have struggled to stop your debit order. At this point, this feels completely ********* and dishonest. How can a company continue taking money from someone for years without proper consent and ignore repeated cancellation requests? I want all deductions stopped immediately and would also like clarity on exactly what I was supposedly paying for all this time.
1 reviews | Active since Feb 2021
I am absolutely fed up with My Tech Zone. For the past three years, money has been deducted from my bank account every single month for a service or subscription I never signed up for. I have emailed your company countless times requesting that these debit orders be cancelled, yet nothing has been done. I never authorised these deductions, and despite reporting this to my bank, even they have struggled to stop your debit order. At this point, this feels completely ********* and dishonest. How can a company continue taking money from someone for years without proper consent and ignore repeated cancellation requests? I want all deductions stopped immediately and would also like clarity on exactly what I was supposedly paying for all this time.
1 reviews | Active since Feb 2022
I have been deducted 150 for something I know nothing about and have never had any call discussing this. Can this be stopped ?
1 reviews | Active since Feb 2022
I have been deducted 150 for something I know nothing about and have never had any call discussing this. Can this be stopped ?
1 reviews | Active since Jan 2026
Mytech zone is detucting my mothers money in her bank account she is 65 she only gets pension ,so she want her money back i want a refund.the amount off R169 which is a debit order she doesnt even know about
1 reviews | Active since Jan 2026
Mytech zone is detucting my mothers money in her bank account she is 65 she only gets pension ,so she want her money back i want a refund.the amount off R169 which is a debit order she doesnt even know about
1 reviews | Active since Mar 2026
I approved 1 debit order.They put 4 debit orders on my account.I then call the customer service number only to be welcomed by a rude woman that sounds like she slept at a tarven. This is a ****.Stay away from this.
Based on recent customer reviews, My Tech Zone receives sharply divided feedback. A recurring theme among dissatisfied customers is unauthorized debit orders, with many stating they were approached about loan offers or credit score boosts and later discovered monthly deductions they did not consent to. Customers consistently mention frustration with misleading sales tactics and difficulty stopping these deductions. Conversely, positive reviews highlight the cancellation and customer service team, where specific agents are repeatedly praised for being patient, professional, and helpful in resolving subscription and debit order concerns.
My Tech Zone has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 33 reviews in the last 12 months. They reply to 29% of negative reviews, typically within 453 hours 19 min. Hellopeter has tracked My Tech Zone across 68 total reviews. How is the TrustIndex calculated? →