My Tech Zone
Claimed Business
My Tech Zone
Claimed Business
45 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, My Tech Zone faces serious allegations of unauthorized debit orders, with many customers claiming money was deducted without consent after being contacted about loans or credit score improvements. Customers report feeling misled and struggling to cancel subscriptions or obtain refunds. However, positive reviews frequently praise specific agents, particularly Masana and Nikitha, for their professionalism and patience when assisting with cancellations. The contrast suggests that while the sales process raises significant trust concerns, certain customer service representatives deliver helpful support when cancellation requests are eventually processed.
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
735h 48mReply Time
-62 NPSUnlikely
Replied to 29% of negative reviews
Reply time on negative reviews: 735 hours 48 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
735h 48m
NPS Score
-62
Recommended: Unlikely
Replied to 29% of negative reviews
Reply time on negative reviews: 735 hours 48 min
Review Distribution
2.8|45 Reviews
Jun '25 - May '26
5(47.6%)
4(2.4%)
3(0%)
2(0%)
1(50%)
5(47.6%)
4(2.4%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About My Tech Zone
Based on recent customer reviews, My Tech Zone faces serious allegations of unauthorized debit orders, with many customers claiming money was deducted without consent after being contacted about loans or credit score improvements. Customers report feeling misled and struggling to cancel subscriptions or obtain refunds. However, positive reviews frequently praise specific agents, particularly Masana and Nikitha, for their professionalism and patience when assisting with cancellations. The contrast suggests that while the sales process raises significant trust concerns, certain customer service representatives deliver helpful support when cancellation requests are eventually processed.
My Tech Zone has a TrustIndex of 0 out of 10 on Hellopeter, based on 45 reviews in the last 12 months. They reply to 29% of negative reviews, typically within 735 hours 48 min. Hellopeter has tracked My Tech Zone across 169 total reviews. How is the TrustIndex calculated? →
Recent reviews (45)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZD
Zms D
1 reviews | Active since Jan 2020
16 Mar 2026, 09:12
****
I approved 1 debit order.They put 4 debit orders on my account.I then call the customer service number only to be welcomed by a rude woman that sounds like she slept at a tarven. This is a ****.Stay away from this.
Helpful (0)
|Replies (0)LH
Lehlohonolo H
1 reviews | Active since Jan 2020
28 Feb 2026, 11:41
Unauthorized debicheck
Unauthorized debicheck by mytechzone... I was ******* by one of mytechzone consultant offering me to boost my credit score and send me sms to press yes ..suddenly end of the month the deducted and its a second month now...so I need hellopeter to help me stop and reverse my money
Helpful (0)
|Replies (0)LH
Lehlohonolo H
1 reviews | Active since Jan 2020
28 Feb 2026, 11:41
Unauthorized debicheck
Unauthorized debicheck by mytechzone... I was ******* by one of mytechzone consultant offering me to boost my credit score and send me sms to press yes ..suddenly end of the month the deducted and its a second month now...so I need hellopeter to help me stop and reverse my money
0
Replies (0)HB
Hilda B
1 reviews | Active since Jan 2020
25 Feb 2026, 01:19
Stop that debit check & return my money
Hi..I dont remember given anyone authorization yo deduct money from my acc..The last time I spoke to a consultant was told to increase my credit score I should give them my information..Now all of a sudden money is been deducted from my acc.. Do stop that debit check cos I cant despute it nor stop ot on my app..I never received anything from ya company neither have I Give consent fr that debit check.. Pls reverse my money or I will take this further..ya are *****s mahn.
Helpful (0)
|Replies (0)HB
Hilda B
1 reviews | Active since Jan 2020
25 Feb 2026, 01:19
Stop that debit check & return my money
Hi..I dont remember given anyone authorization yo deduct money from my acc..The last time I spoke to a consultant was told to increase my credit score I should give them my information..Now all of a sudden money is been deducted from my acc.. Do stop that debit check cos I cant despute it nor stop ot on my app..I never received anything from ya company neither have I Give consent fr that debit check.. Pls reverse my money or I will take this further..ya are *****s mahn.
0
Replies (0)T
Tshepo
1 reviews | Active since Jan 2020
17 Feb 2026, 14:59
the Tel me the sell ...
the Tel me the sell something or the do loan but the never do any thing to me and I need to now why I call the last month Tel them the my give me back my money and the never do that I need to now wat is wrong with this company
Helpful (0)
|Replies (0)T
Tshepo
1 reviews | Active since Jan 2020
17 Feb 2026, 14:59
the Tel me the sell ...
the Tel me the sell something or the do loan but the never do any thing to me and I need to now why I call the last month Tel them the my give me back my money and the never do that I need to now wat is wrong with this company
0
Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
3 Feb 2026, 13:53
Misleading company
Dear MyTechZone Team, I am writing to formally lodge a complaint regarding your misleading representation of loan assistance services. This constitutes misrepresentation and is extremely concerning. I did not consent to a subscription that exists solely for deductions without the provision of the advertised service. Had it been made clear that no loan would be offered, I would not have agreed to the subscription or bank mandate. Your cancellation department team S’fiso, Theo and Ariel Moosa , Despite my multiple attempts to cancel my subscription, I have been repeatedly told that the “team leader is out.” During one of these interactions, I overheard a staff member saying, “just take her number man,” which demonstrates a complete lack of professionalism, urgency, and respect for customers. I therefore request the following with immediate effect: 1. Cancellation of my MyTechZone subscription 2. Immediate cessation of all deductions 3. A full refund of all amounts deducted to date 4. Written confirmation of the above Should this matter not be resolved promptly, I will have no option but to escalate it to my bank, the National Consumer Commission, and any other relevant regulatory bodies. I expect your urgent response and resolution.
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
3 Feb 2026, 13:53
Misleading company
Dear MyTechZone Team, I am writing to formally lodge a complaint regarding your misleading representation of loan assistance services. This constitutes misrepresentation and is extremely concerning. I did not consent to a subscription that exists solely for deductions without the provision of the advertised service. Had it been made clear that no loan would be offered, I would not have agreed to the subscription or bank mandate. Your cancellation department team S’fiso, Theo and Ariel Moosa , Despite my multiple attempts to cancel my subscription, I have been repeatedly told that the “team leader is out.” During one of these interactions, I overheard a staff member saying, “just take her number man,” which demonstrates a complete lack of professionalism, urgency, and respect for customers. I therefore request the following with immediate effect: 1. Cancellation of my MyTechZone subscription 2. Immediate cessation of all deductions 3. A full refund of all amounts deducted to date 4. Written confirmation of the above Should this matter not be resolved promptly, I will have no option but to escalate it to my bank, the National Consumer Commission, and any other relevant regulatory bodies. I expect your urgent response and resolution.
0
Replies (0)VS
Valencia S
1 reviews | Active since Jan 2020
30 Jan 2026, 14:04
.
I've made an personal loan on Tuesday they've send me back an approval of an debit order and told me the money would reflect after 3 days but still nothing.!?
Helpful (0)
|Replies (0)VS
Valencia S
1 reviews | Active since Jan 2020
30 Jan 2026, 14:04
.
I've made an personal loan on Tuesday they've send me back an approval of an debit order and told me the money would reflect after 3 days but still nothing.!?
0
Replies (0)BK
Benjamin K
1 reviews | Active since Jan 2020
30 Jan 2026, 06:29
I was helped my Masana to cancel my debit order she was very good at her job and I appreciate it
I was helped my Masana to cancel my debit order she was very good at her job and I appreciate it
Helpful (0)
|Replies (0)BK
Benjamin K
1 reviews | Active since Jan 2020
30 Jan 2026, 06:29
I was helped my Masana to cancel my debit order she was very good at her job and I appreciate it
I was helped my Masana to cancel my debit order she was very good at her job and I appreciate it
0
Replies (0)R
Relebohile
1 reviews | Active since Jan 2020
26 Jan 2026, 09:22
I didn't take anythi...
I didn't take anything from you and I would to unsucribe
Helpful (0)
|Replies (0)R
Relebohile
1 reviews | Active since Jan 2020
26 Jan 2026, 09:22
I didn't take anythi...
I didn't take anything from you and I would to unsucribe
0
Replies (0)