TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I hardly not 3 months with Dstv internet and decoder but it's been a night mare. We identify the problem solving of discontuency and I am told that the account is fine 🙂, two days down the line the Dstv decoder is red no longer serving, this has done and gone after making several calls to the time of an hour plus on a call and the similar problem persists with no solution after reconnecting for about three times, this was even addressed at the supervisor level. I got back from multichoice after I terminated their service for more than 6 years and this is the frustration I get again from them..so frustrating 😑
1 reviews | Active since Jan 2020
I hardly not 3 months with Dstv internet and decoder but it's been a night mare. We identify the problem solving of discontuency and I am told that the account is fine 🙂, two days down the line the Dstv decoder is red no longer serving, this has done and gone after making several calls to the time of an hour plus on a call and the similar problem persists with no solution after reconnecting for about three times, this was even addressed at the supervisor level. I got back from multichoice after I terminated their service for more than 6 years and this is the frustration I get again from them..so frustrating 😑
1 reviews | Active since Jan 2020
It was with delight that we learnt that DSTV had successfully negotiated a new deal to continue with the channels that would close down on 31st December 2025. However the new year has just been a continuation of the ******* that was served up in 2025. Reruns after reruns, movies that are 20 -30 years old. channels that you would have to be brain dead to appreciate. As a premium subscriber I watch about 10% of what is available, the rest is just mindless drivel which I have to pay for. The new series are shown on MNet to those that pay a fraction of the premiums. I believe the time is right South Africa to tell Multichoice to stick it and boycott them. I have been a subscriber for 40 years and have seen the standard deteriorate too *****ic levels
1 reviews | Active since Jan 2020
It was with delight that we learnt that DSTV had successfully negotiated a new deal to continue with the channels that would close down on 31st December 2025. However the new year has just been a continuation of the ******* that was served up in 2025. Reruns after reruns, movies that are 20 -30 years old. channels that you would have to be brain dead to appreciate. As a premium subscriber I watch about 10% of what is available, the rest is just mindless drivel which I have to pay for. The new series are shown on MNet to those that pay a fraction of the premiums. I believe the time is right South Africa to tell Multichoice to stick it and boycott them. I have been a subscriber for 40 years and have seen the standard deteriorate too *****ic levels
1 reviews | Active since Jan 2020
Poor service about payment and reconnection of services.Shocked and angry. I paid yesterday and I do understand it was a holiday. So today I have been chatting to the agents and sending the pop only to be told that you no longer use ABSA and I need to wait for 24hours for the payment to be reconnected. I find this unfair as no communication was sent about changing banking details and why did the other agents not pick that up in the morning when I asked. I will not wait again and please reconnect. Regards
1 reviews | Active since Jan 2020
Poor service about payment and reconnection of services.Shocked and angry. I paid yesterday and I do understand it was a holiday. So today I have been chatting to the agents and sending the pop only to be told that you no longer use ABSA and I need to wait for 24hours for the payment to be reconnected. I find this unfair as no communication was sent about changing banking details and why did the other agents not pick that up in the morning when I asked. I will not wait again and please reconnect. Regards
1 reviews | Active since Jan 2020
DSTV is Failing Its Customers – Poor Value for Money DSTV is no longer delivering value for the high prices it charges. Every single month almost R1000 is deducted for a service that keeps getting worse. The so-called premium movie channels show the same movies over and over every day, with very little fresh content. On top of that, DSTV continues to remove channels, yet customers are still expected to pay the same subscription fee. The service becomes smaller, but the price never drops. How is this fair? If a customer dares to miss a payment, the service is immediately cut, yet DSTV feels no obligation to compensate customers when they cancel channels or reduce content. This one-sided system shows a complete lack of respect for loyal subscribers. DSTV is failing the very people who keep it in business.
1 reviews | Active since Jan 2020
DSTV is Failing Its Customers – Poor Value for Money DSTV is no longer delivering value for the high prices it charges. Every single month almost R1000 is deducted for a service that keeps getting worse. The so-called premium movie channels show the same movies over and over every day, with very little fresh content. On top of that, DSTV continues to remove channels, yet customers are still expected to pay the same subscription fee. The service becomes smaller, but the price never drops. How is this fair? If a customer dares to miss a payment, the service is immediately cut, yet DSTV feels no obligation to compensate customers when they cancel channels or reduce content. This one-sided system shows a complete lack of respect for loyal subscribers. DSTV is failing the very people who keep it in business.
1 reviews | Active since Jan 2020
DSTV sents me SMSes every week for payments,after payment we watch for a week then another sms. I've paid X3 so far in 1month now there's another sms that I'll be disconnected. I've paid almost R1000 now,they must just forget I need to switch. They gonna lose customers stru
1 reviews | Active since Jan 2020
DSTV sents me SMSes every week for payments,after payment we watch for a week then another sms. I've paid X3 so far in 1month now there's another sms that I'll be disconnected. I've paid almost R1000 now,they must just forget I need to switch. They gonna lose customers stru
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