DTM Renault Strand - Bad Service

My car had a weird sound then i called DTM and i was advised to come with the car because they can not diagnose it without it being there. then i took my car to DTM on the 6th November 2023 till today my car is still there. Parts were ordered in France in January then few weeks when i ask them to organize a curtesy car i was told parts have arrived so they are assembling the car, that was on the 14 February2024 today is the 24th February 2024 still nothing. they don't communicate at all now this is my last resort then i will lodge a complain to ombudsman, i wrote a review on their website then am writing this here then i will take it to ombudsman. As per MIOSA this should take a month maximum but mine is on 4th month now. At this time i have no energy to explain everything but what i can advise you is to stay way from RENAULT. i have lodged a review before for my spare key that i have not received till today i don't have spare key because that old man Eric from Renault Stellenbosch. as long a i own this Renault vehicle i will collect all my experience because after i receive my car i will do my services at Renault Table view am not taking it to DTM anymore.