DS
Duberys Sunglasses
Unclaimed Business
DS
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLA
Lavine A
1 reviews | Active since Jan 2020
20 Feb 2024, 16:15
Request for Warranty Replacement/Refund of Broken Sunglasses
I am extremely disappointed in Dubery Sunglasses customer service. I purchased there sunglasses via Takealot as a gift for my boyfriend in October 2023. Unfortunately February 2024 the sunglasses handle at the hinge broke off completely, it is not repairable. The sunglasses was purchased approximately 4 months ago and are still covered under the 6 month warranty. I have reached out to them via email and their automated online support and no one has gotten back to me since then. What is the point of having warranty on your items, with such poor customer service.
Helpful (0)
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Lavine A
1 reviews | Active since Jan 2020
20 Feb 2024, 16:15
Request for Warranty Replacement/Refund of Broken Sunglasses
I am extremely disappointed in Dubery Sunglasses customer service. I purchased there sunglasses via Takealot as a gift for my boyfriend in October 2023. Unfortunately February 2024 the sunglasses handle at the hinge broke off completely, it is not repairable. The sunglasses was purchased approximately 4 months ago and are still covered under the 6 month warranty. I have reached out to them via email and their automated online support and no one has gotten back to me since then. What is the point of having warranty on your items, with such poor customer service.
0
Replies (0)KG
Kaelinn G
1 reviews | Active since Jan 2020
26 Dec 2022, 10:15
expensive doesn't always mean better
Im very disappointed in this brand ,i bought dubery sunglasses for my boyfriend in January 2022 for his birthday via takealot, its December 2022 and the polarized tint coating whatever its called ia already comming off l, he doesn't use them constantly but on a regular basis but for R600 which is alot for me i honestly thought it will last longer than 12 months. What a disappointment definitely wont recommend
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Kaelinn G
1 reviews | Active since Jan 2020
26 Dec 2022, 10:15
expensive doesn't always mean better
Im very disappointed in this brand ,i bought dubery sunglasses for my boyfriend in January 2022 for his birthday via takealot, its December 2022 and the polarized tint coating whatever its called ia already comming off l, he doesn't use them constantly but on a regular basis but for R600 which is alot for me i honestly thought it will last longer than 12 months. What a disappointment definitely wont recommend
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Alistair G
1 reviews | Active since Jan 2020
30 Mar 2020, 06:18
Duberys "Sunglasses" worst rubbish on the market ever
Absolute rubbish. Don't waste your money. The lens will pop out and the Blue coating will start rubbing off and Takealot won't take responsibility. R600 down the tubes for absolute ****. Worst brand of "sunglasses" on the market
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Alistair G
1 reviews | Active since Jan 2020
30 Mar 2020, 06:18
Duberys "Sunglasses" worst rubbish on the market ever
Absolute rubbish. Don't waste your money. The lens will pop out and the Blue coating will start rubbing off and Takealot won't take responsibility. R600 down the tubes for absolute ****. Worst brand of "sunglasses" on the market
0
Replies (0)