1 reviews | Active since Member
I booked in for a room for three people myself and my daughters. Before checking in the lady requested or advised me that she can cancel my booking done via Booking.com. I agreed to the request and re booked. Later we realized young daughter was not comfortable with the arrangement. I talked to the black receptionist that its possible for a change in the plan not necessarily requesting a refund. The guy talked to her white who came in smelling alcohol and probably drunk and she just went on bursting out at me without listening. She just told I have just to leave with it as she doesn't deal with stubborn customers like me. Shocking and painfully my booking was for 3 days but I'm planning to check out earlier given the racist and unprofessional conduct